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33 Years
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Emergency
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Heating & Plumbing Experts in Dorset
Total Energy has been delivering honest and reliable heating, plumbing, and renewable energy solutions across Dorset, Somerset, and Wiltshire for over 25 years. Established in 1993 by founder Geoff Lamb, our family-run business combines decades of hands-on experience with industry-leading accreditations, including Gas Safe, OFTEC, and MCS certifications. Our team of fully qualified, DBS-checked engineers specialises in boiler installations, oil tank replacements, heat pump systems, and bathroom renovations, serving both domestic and commercial clients.

We prioritise transparency, offering fixed-price quotes with no hidden extras, and guarantee quality workmanship backed by 12-month labour warranties. With a fleet of responsive engineers covering rural and urban areas, we provide same-day emergency services and flexible financing options. Recognised as Worcester Bosch and Grant UK accredited installers, we deliver energy-efficient solutions tailored to period properties and modern homes alike, supported by 5-star customer reviews praising our punctuality, tidiness, and problem-solving expertise.
Services
Boiler Installation Oil Boiler Services Central Heating Plumbing Repairs Heat Pump Systems Oil Tank Replacement Bathroom Renovations Emergency Plumbing Solar Installations Landlord Services
Details
  • Year established: 1993
Highlights and features
  • 25+ years of experience in heating and plumbing services
  • Fully qualified, DBS-checked Gas Safe and OFTEC engineers
  • Transparent pricing with no hidden extras
  • Family-run business with local knowledge of Dorset and surrounding areas
  • 12-month labour warranty on all installations
Associations and certifications
  • Gas Safe
  • OFTEC
  • MCS
  • Worcester Bosch
  • Grant UK
What people say
Fantastic job Professional engineers Excellent service Highly recommend Prompt repairs
Services
Boiler Installation
We install A-rated gas, LPG, and oil boilers from Worcester Bosch, Vaillant, and Grant, with warranties up to 12 years. Our Gas Safe and OFTEC engineers ensure safe, efficient installations tailored to your property's needs. Customers benefit from free surveys, flexible financing, and MCS-certified workmanship.
Oil Tank Replacement
OFTEC-approved oil tank installations, relocations, and removals. We provide fixed-price quotes, bunded tank upgrades, and emergency leak repairs. All work complies with environmental regulations, including safe disposal of old tanks and OFTEC CD10 documentation for new installations.
Heat Pump Systems
MCS-certified air source heat pump installations with 7,500 government grants. Our systems reduce carbon footprints by up to 4 tonnes annually, operating at 360% efficiency. We conduct thermal assessments to ensure compatibility with your property's insulation and heating requirements.
Emergency Plumbing
24/7 emergency callouts for boiler breakdowns, leaks, and heating failures. WRAS-approved plumbers offer same-day service across Dorset, using diagnostic tools to resolve issues promptly. Repairs include unvented cylinders, immersion heaters, and central heating powerflushing.
Bathroom Renovations
Full bathroom design and installation services, including wet rooms, accessible bathrooms, and period property adaptations. Our qualified plumbers coordinate tradespeople for tiling, electrics, and carpentry, offering 30+ years of expertise in Crosswater and Burlington sanitaryware.
People
Geoff Lamb
Founder
Geoff Lamb founded Total Energy in 1993 after a successful career with British Gas. His vision for honest, reliable heating solutions has driven the company's growth into a trusted regional provider.
Robert Lamb
Managing Director
Robert Lamb became Managing Director in 2014, continuing the family legacy. With 15 years of experience, he oversees operations and ensures the company maintains its high standards of service and customer care.
Questions
What areas do you cover?
We serve Dorset, Somerset, Wiltshire, and Hampshire, including Blandford, Poole, Salisbury, and Bournemouth. Contact us for rural village support.
Are your engineers certified?
Yes, all engineers are Gas Safe, OFTEC, and MCS-certified with DBS checks. We're accredited by Worcester Bosch and Grant UK.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating repairs with same-day availability where possible.
Can I get financing for a new boiler?
Yes, we offer flexible boiler finance plans alongside upfront payment options via BACS, cheque, or debit card.
What warranties do you provide?
We offer 12-month labour warranties, manufacturer parts warranties, and extended boiler warranties up to 10 years.
Do you install heat pumps with government grants?
Yes, as MCS-certified installers, we process 7,500 Boiler Upgrade Scheme grants for air source heat pumps.