Transform Your Home, Transform Your Life
At Rowley Home Improvements, we pride ourselves on being a reputable and trustworthy company that offers a wide range of services to transform your home. With years of experience in the industry, we have built a reputation for delivering exceptional quality, professionalism, and customer satisfaction. Our team of experts is dedicated to providing you with the best possible solutions for your home improvement needs, from replacement windows and doors to bespoke conservatories and aluminium orangeries.
Our Commitment to Excellence
We understand that selecting a company to carry out home improvement works can be a daunting task, which is why we strive to make the process as smooth and stress-free as possible. Our commitment to customer care is unparalleled, and we pride ourselves on providing top-quality advice from industry professionals, backed by 10-year product guarantees. Our team is dedicated to helping you realise your dream, whether it's a simple replacement door or a bespoke conservatory. We focus on the latest innovative products and advanced installation techniques to ensure that our customers are 100% satisfied with each job.
Our Services
Our extensive range of services includes:
- Replacement windows that not only let in natural light but also transform the look and feel of your home
- Doors that provide the highest level of security while adding a touch of elegance to your home
- Conservatories that expand your living space and provide an excellent canvas for you to use as you desire
- Aluminium orangeries that add a touch of luxury to your home
- PVCu colours that allow you to customise your home to your unique style
Why Choose Us
At Rowley Home Improvements, we pride ourselves on our exceptional customer service, professionalism, and attention to detail. Our team of experts is dedicated to providing you with the best possible solutions for your home improvement needs, and we strive to make the process as smooth and stress-free as possible. With our 10-year product guarantees and commitment to customer care, you can trust that you're in good hands with us.
Overall Experience
The reviews provide a mixed picture of the experiences of customers with Rowley Home Improvements. While some customers have had positive experiences, others have reported negative experiences, including issues with delivery, installation, and after-sales service.
Positive Aspects
Staff and Service
Many customers have praised the staff, including Shirley and John, for being friendly, polite, and professional. The company's service has been described as great, with some customers stating that they would highly recommend the company.
Product Quality
Some customers have been satisfied with the quality of the products installed, including doors and windows, with one customer stating that they are "amazing" and of "great quality".
Negative Aspects
Delivery and Installation Issues
Some customers have reported issues with delivery and installation, including delays and failures to complete work as promised. One customer stated that they were given repeated false promises about the start date of the work, and another customer reported that the company failed to install corner trim, leading to damp issues.
After-Sales Service
Several customers have reported poor after-sales service, including unreturned calls, ignored promises, and a lack of resolution to issues. One customer stated that they had to threaten legal action to get a refund.
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