Your trusted locksmith solution for a secure and peaceful life
At City Locks Co., we take pride in being one of the oldest and most trusted locksmiths in Inverness and the Highlands. With over 20 years of experience in the trade, we have built a reputation for quality workmanship, reliability, and excellent customer service. Our team of expert locksmiths has a combined total of over 60 years of experience, allowing us to offer a vast range of top-quality lock services to cater to the unique needs of our customers.
Our Services
We understand that every customer has different lock requirements, which is why we offer a comprehensive range of services to suit your needs. From lock opening and fitting to lock repairs, key cutting, and access control systems, we have got you covered. Our team is fully equipped to deal with most replacement enquiries, and we guarantee a prompt response to all emergency calls. Whether you require an upgrade or modification to increase security for your home or business, we are here to help.
What Sets Us Apart
At City Locks Co., we are a family-run business that prides itself on being trustworthy, honest, and customer-service driven. Our vans are fully equipped with the latest tools and equipment, enabling us to tackle 99% of our call-outs in only one visit. With over 20 years of continuous trade in the Highlands, we are one of the longest-standing local locksmiths businesses. We also offer 24-hour call-outs for all emergencies and eventualities regarding access to your property.
Our Commitment to Excellence
At City Locks Co., we are committed to delivering exceptional locksmith services that meet the highest standards of quality and reliability. We take pride in our work and strive to build long-lasting relationships with our customers. Our team is dedicated to providing excellent customer service, ensuring that our customers receive the best possible experience.
Excellent Service and Workmanship
The majority of reviewers praised City Locks for their excellent service, fast response times, and professional workmanship. Many reviewers mentioned the reliability, friendliness, and fairness of the company, stating that they would highly recommend them to others.
Fast Response Times and Emergency Situations
Several reviewers mentioned that City Locks arrived promptly and efficiently, even in emergency situations such as being locked out of their homes. The company's ability to respond quickly and resolve issues rapidly was a key aspect of their excellent service.
Reliability and Fair Pricing
Reviewers praised City Locks for being a reliable and fairly priced service. Many mentioned that the prices were reasonable and that the company delivered on their promises.
Customer Care
The majority of reviewers appreciated the excellent customer care provided by City Locks, with some mentioning that the company went above and beyond to resolve their issues.
Negative Experiences
However, two reviewers had negative experiences with City Locks. One reviewer was unhappy with the response time and felt abandoned when they needed assistance. The other reviewer experienced poor workmanship and was charged a call-out fee despite the issue not being resolved.
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