Transforming your home, one piece at a time
At Rooms, we are a family-run furniture retailer with a passion for helping our customers find the perfect pieces to make their house a home. With three conveniently located stores in Keighley, Whitby, and Skipton, we offer a vast selection of sofas, beds, dining ranges, gifts, mattresses, and bedroom furniture to suit every style and budget.
Our Story
Established as an independent retailer, we have built a reputation for providing exceptional customer service, quality products, and unbeatable value. Our experienced team is dedicated to ensuring that every customer leaves our store feeling satisfied and confident in their purchase. We take pride in being a part of the local community and strive to make a positive impact on the areas we serve.
Our Services
We understand that finding the perfect furniture can be overwhelming, which is why we offer a personalized shopping experience tailored to your individual needs. Our knowledgeable staff will work with you to understand your unique style, budget, and requirements, providing expert guidance and advice to ensure that you find the perfect pieces for your home.
Our Range
Our extensive range of products includes:
- Sofas and upholstery from renowned brands such as Alexander & James, Alstons, Celebrity, and more
- A vast selection of beds and mattresses from top brands like Hypnos Beds, Harrison Beds, and Silentnight
- Beautiful dining ranges and cabinets from quality manufacturers
- A variety of gifts and accessories to complete your home decor
- Bedroom furniture and industrial room solutions to meet your specific needs
Why Choose Us?
At Rooms, we are committed to providing an exceptional customer experience, quality products, and unbeatable value. Our team is dedicated to helping you find the perfect pieces to make your house a home, and we invite you to visit us in-store or browse our website to discover the Rooms difference.
General Impression
The reviews provide a mixed assessment of the store's performance, with some customers expressing satisfaction with the service, products, and staff, while others report negative experiences with delivery times, customer service, and communication.
Positive Comments
Many customers praise the store's lovely and helpful staff, excellent service, and great quality products. Some reviewers mention specific positive experiences, such as enjoyable conversations with staff, finding everything they needed, and receiving excellent delivery services.
Negative Comments
A few customers express frustration and disappointment with the store's delivery times, customer service, and communication. Some reviewers report waiting for months for their orders, receiving little to no communication about delays, and experiencing difficulties with refunds and replacements.
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