Transforming Spaces, Enhancing Lives
At Fabric Design, we take pride in being a leading supplier of high-quality fabrics and interior design services. With over 30 years of experience in the industry, we have established a reputation for providing exceptional customer service, expert interior design advice, and an unparalleled range of fabrics to suit all tastes and styles.
Our History
Fabric Design was originally established in 1976 in a small shop in Matlock, Derbyshire. As our reputation grew, so did our business, and in 1986, we moved to our current location in Matlock Bath. Our beautiful, characterful shop is a treasure trove of fabrics, with thousands of metres of stock on the roll, as well as hundreds of metres of pre-cut designer seconds pieces at competitive prices.
Our Services
We offer a bespoke, hand-stitched curtain and blind making service, as well as making up cushions, bed throws, lampshades, and other interior furnishings to meet our customers' unique requirements. Our experienced team is dedicated to providing high-quality products and exceptional customer service, ensuring that every project is completed to perfection.
Our Fabrics
Our curtaining and upholstery fabrics range in designs and colours to suit all tastes and styles, from traditional to contemporary, and everything in between. We take pride in our buying skills, sourcing exceptional fabrics from leading suppliers to offer our customers unbeatable value for money. Our fabrics include cottons, plain linens, prints, embroidered linens, 100% wool tartans, damasks, jacquards, lampas, plain silk dupion, and embroidered silks.
Why Choose Fabric Design?
At Fabric Design, we are passionate about providing exceptional customer service, expert interior design advice, and high-quality products. Our team is dedicated to helping you bring your interior design vision to life, whether it's for a domestic dwelling, B&B, guest house, pub, hotel, school, or community building.
Customer Service
The reviews highlight a mixed experience with customer service at the fabric shop. On the negative side, some customers reported being treated rudely, feeling unwelcome, and being made to feel like they couldn't touch anything due to not being local. On the positive side, many customers praised the helpful and friendly service, with staff members going out of their way to assist with finding the perfect fabric and offering expert knowledge.
Product Range and Quality
Customers were impressed with the vast range of fabric options available, with many describing the shop as an "Aladdin's Cave" of fabrics. The quality of the fabrics was also praised, with customers noting that they were "excellent" and "gorgeous".
Issues with Refunds and Sales
One customer reported a negative experience with a dispute over a refund and a sold item that was supposed to be reserved. The customer eventually had to take legal action to resolve the issue.
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