Business Details
50+ Years
experience
Expert Carpet & Flooring Solutions in Shefford
Established in 1972, Charles Wilson Carpets is a family-owned business rooted in Shefford, Bedfordshire. Our decades of expertise in flooring solutions have positioned us as trusted advisors in the industry, offering impartial guidance tailored to individual needs. With a dedicated team managing every stage from consultation to installation, we prioritise customer satisfaction through meticulous attention to detail. Our accolades, including Hertfordshire Federation of Small Businesses' Best Customer Service award, reflect our commitment to excellence. We specialise in carpets, laminate, vinyl flooring, and bespoke rugs, serving Hertfordshire, Bedfordshire, and Cambridgeshire.Our in-house fitting team, with over 60 years of collective experience, ensures seamless execution of projects. Notable achievements include supplying carpets for the Queen's Diamond Jubilee visit in 2012. We offer home visits within 25 miles of Shefford and maintain transparency in pricing and service delivery. Our showroom showcases extensive product ranges, complemented by free swatch borrowing for informed decisions. Regular customer feedback mechanisms help us uphold our high service standards consistently.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Bespoke Rugs
Professional Fitting
Details
- Year established: 1972
Highlights and features
- Established in 1972 with nearly 50 years of flooring expertise
- Award-winning customer service recognised by Hertfordshire Federation of Small Businesses
- Dedicated in-house team managing all projects from start to finish
- Own fitting specialists with over 60 years combined industry experience
- Provided flooring solutions for the Queen's Diamond Jubilee visit in 2012
What people say
Award-winning service
Dedicated fitting team
Expert advice
Family business
40+ years experience
Services
Carpets
We offer an extensive range of quality carpets and carpet tiles suitable for any budget or room type. Our selection includes man-made fibres, natural wool options, and eco-friendly sisal or seagrass varieties. Our knowledgeable team provides expert guidance on material selection based on lifestyle requirements, offering free swatch borrowing for home testing. We also supply appropriate underlay to enhance comfort and longevity, with home visits available within 25 miles of Shefford for added convenience.
Laminate Flooring
Our laminate flooring collection combines realistic wood aesthetics with durable construction. Each product features high-density boards with protective melamine layers, offering scratch resistance and easy maintenance. We provide comprehensive guidance on thickness, wear layer quality, and style options ranging from traditional oak to contemporary designs. Customers benefit from our exclusive focus on laminate solutions due to their practical advantages over solid wood flooring, with expert fitting services available for perfect installation.
Vinyl Flooring
We specialise in modern vinyl flooring solutions ideal for high-moisture areas like kitchens and bathrooms. Our range includes luxury vinyl tiles (LVTs) and planks with realistic stone, slate, or wood effects. These durable, non-absorbent options provide warmth underfoot while maintaining easy cleaning properties. Available in extensive design choices from leading brands like Karndean and Moduleo, our team offers both supply-only and professional installation services across Hertfordshire and Bedfordshire.
Bespoke Rugs
Our custom rug service allows clients to create unique floor coverings through our partnership with Alternative Flooring. Customers can design their own rugs using online tools, selecting colours, borders, and materials. We also offer made-to-order rugs from any carpet in our showroom, providing expert advice on pile height and material suitability for different spaces. This service combines personal style with practical considerations for both residential and commercial settings.
Professional Fitting
We provide expert fitting services performed by our own dedicated team with over 60 years combined experience. Our specialists handle all aspects from accurate measurements to final installation, ensuring precise execution for carpets, laminate, and vinyl flooring. The same team manages projects from start to finish, maintaining quality control throughout. This in-house approach guarantees consistency and accountability, with all work backed by our commitment to customer satisfaction.
Questions
What types of flooring do you offer?
We provide carpets, laminate flooring, vinyl flooring, and bespoke rugs, with options suitable for every budget and lifestyle requirement.
Do you offer home visits for measurements?
Yes, we offer home visits within 25 miles of Shefford for accurate measurements and product selection assistance.
Are your fitters employed directly by the company?
Yes, we have our own dedicated fitting team with over 60 years combined experience handling all installations.
Can I get flooring advice from experts?
Our knowledgeable team provides impartial guidance on material selection, with free swatch borrowing available for home testing.
What areas do you serve?
We serve customers across Hertfordshire, Bedfordshire, and Cambridgeshire from our Shefford showroom.
Have you received any industry recognition?
We've won Hertfordshire Federation of Small Businesses' Best Customer Service award and supplied flooring for the Queen's Diamond Jubilee visit.
