Transform Your Outdoor Space into a Beautiful Oasis
Our Story
Established in Rhyl, North Wales in 2002, Roberts Electrical NW Ltd has steadily grown into a leading electrical contractor, serving both domestic and commercial customers across North Wales, Chester, and the Wirral. At the heart of our success lies our team of experienced and qualified electricians who take pride in delivering professional and reliable electrical services.
Our Services
We provide a comprehensive range of services to meet all your electrical needs, including:
**Domestic Services
- New installations and rewiring
- Lighting, power, and socket repairs
- Emergency lighting installation
- PAT testing of electrical appliances
- Landlord electrical inspections and certification
**Commercial Services
- Comprehensive electrical audits and inspections
- Design and installation of security systems, including burglar alarms, intrusion alarms, and fire alarms
- Installation and maintenance of CCTV systems
- Access control systems
- Electrical work for all commercial sectors
Our Commitment
Our unwavering commitment to customer satisfaction is reflected in:
- Fast and reliable service: We respond promptly to your inquiries and complete projects efficiently.
- Highly competitive rates: We offer affordable and transparent pricing with no hidden costs.
- Full guarantee: All our work is fully guaranteed for your peace of mind.
- NICEIC approved: As a NICEIC registered Approved Contractor, you can be confident in our expertise and workmanship.
What Sets Us Apart
We pride ourselves on:
- Personal and professional service: Our team will take the time to understand your needs and provide tailored solutions.
- Exceptional craftsmanship: Our electricians are skilled professionals with a meticulous attention to detail.
- Open and honest communication: We believe in clear and transparent communication throughout the entire process.
Our Values
Our values guide our actions and define who we are:
- Integrity: We operate with honesty and transparency.
- Quality: We deliver exceptional workmanship and ensure safety standards.
- Customer focus: We prioritize your needs and strive to exceed expectations.
- Innovation: We embrace new technologies and trends in the electrical industry.
Company Performance
Roberts Electrical has received an overwhelming number of positive reviews, with the majority of customers awarding them 5-star ratings. The company's prompt response to customer queries, professionalism, and quality of work have been repeatedly praised.
Key Strengths
- Quick Response: Many customers have praised the company's ability to respond quickly to their electrical problems, often resolving the issue on the same day.
- Professionalism: The electricians are described as professional, courteous, and respectful, making customers feel at ease.
- Quality of Work: The quality of work has been consistently praised, with customers commending the company's attention to detail and tidy workmanship.
Issue with Design Error
One customer, Peter Ball, experienced a design error and misunderstanding that resulted in cables being installed in the wrong place. Although the company rectified the issue by knocking 60 off the bill, the customer expressed dissatisfaction with the outcome.
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