Business Details
44 Years
experience
Your Trusted Partner for Removals and Storage in East Anglia
Established in 1982, Britannia Alan Cook is a family-run removals and storage specialist with over four decades of expertise serving East Anglia and beyond. As a proud member of the British Association of Removers (BAR), we adhere to rigorous quality standards, evidenced by our six prestigious industry awards and annual audits. Our team of professionally trained staff delivers comprehensive services, including home and business removals, secure storage solutions, and international moves, supported by a modern fleet of vehicles ranging from small vans to 36-tonne trailers.We prioritise customer satisfaction through transparent pricing, 24-hour security at storage facilities, and a commitment to being a Living Wage Employer. With four regional offices in Norfolk and Suffolk, we combine local knowledge with global reach, ensuring every move is handled with care, expertise, and a personal touch.
Services
Home Removals
Business Removals
Packing Services
Self-Storage
Crated Storage
Storage Rooms
Antiques Removals
Piano Removals
Document Shredding
Overseas Removals
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in removals and storage.
- Our team is professionally trained and led by experienced crew leaders.
- We invest in modern, environmentally compliant vehicles and equipment.
- We are BAR-accredited with six quality awards for service excellence.
- We are certified Living Wage Employers committed to fair pay.
Associations and certifications
- British Association of Removers (BAR)
- Living Wage Foundation
What people say
Professional and reliable
Exceptional customer care
High-quality service
Trustworthy and affordable
Excellent on Trustpilot
Services
Home Removals
We provide comprehensive home removal services tailored to individual needs, from single-item transportation to full household moves. Our trained crews use protective equipment and modern vehicles to ensure safe transit. With local expertise in East Anglia and international capabilities, we handle every aspect including packing, loading, and secure delivery.
Self-Storage
Our secure self-storage facilities in Norfolk and Suffolk offer flexible solutions for personal and business needs. With 24-hour security, indoor and outdoor access options, and storage charged per week, we accommodate short-term and long-term requirements. Customers can purchase packing materials on-site for added convenience.
Overseas Removals
We specialise in global relocations with vehicles regularly travelling to Europe and beyond. Our services include customs documentation, crated storage, and destination storage arrangements through our Britannia network. From initial survey to final delivery, we manage logistics for seamless international transitions.
Packing Services
Our expert packing services ensure items are securely wrapped and boxed using high-quality materials. We provide full inventory management for crated storage and handle fragile or valuable items with specialist care. This service is available as part of removal packages or as a standalone option for customers preparing for moves.
Document Shredding
We offer confidential document destruction services for businesses and individuals. Using secure containers and certified processes, we ensure sensitive materials are destroyed in compliance with data protection regulations. This service integrates with storage and office removal solutions for comprehensive asset management.
People
Andy Oven
Managing Director
Andy has led Britannia Alan Cook since 2008, growing the company from 7 vans to a major regional operator. A BAR board member and former BAR East Anglia vice-chairman, he champions transparency in removals and has driven the company's affiliation with Norwich City FC.
Helen Oven
Administrator
Helen has managed office administration since 2008, balancing organisational tasks with a relaxed approach to desk tidiness. Her role includes storage coordination and supporting daily operations while maintaining a passion for gardening and crocheting.
Todd Jones
General Manager
Starting as a porter in 2017, Todd now oversees logistics and operations at Loddon depot. A sports enthusiast and Everton supporter, he manages business logistics while balancing family life with his partner Becki and daughter Isla.
James Weston-King
Assistant General Manager
James joined as a porter in 2012 and now manages overseas operations. A cricket captain and Sheffield United supporter, he balances international logistics with family life in Norwich, holding qualifications in transport management.
Holly Oven
Transport Manager
Holly transitioned from accountancy to transport management in 2020, gaining her CPC qualification. She oversees vehicle compliance and company accounts while maintaining interests in reading and food culture, preferring second-coffee conversations.
Questions
What areas do you cover for removal services?
We operate across East Anglia with offices in Norwich, Loddon, Lowestoft, and Ipswich. Our international services extend to Europe and destinations worldwide through our Britannia network.
Do you offer storage solutions for businesses?
Yes, we provide commercial storage with options including crated storage, archive document storage, and vehicle storage. Our facilities feature 24-hour security and flexible access arrangements for business clients.
Are your vehicles equipped for long-distance moves?
Our fleet includes Euro 6-compliant vehicles up to 36-tonne trailers, designed for environmental efficiency and long-distance reliability. All vehicles meet the latest emission standards for domestic and international journeys.
How do you ensure customer payment protection?
As BAR members, we offer pre-payment protection under their T&Cs. This scheme safeguards customer payments and provides arbitration options, ensuring financial security for all booked services.
Can you assist with moving fragile or valuable items?
We provide specialist packing services for fragile items including antiques, pianos, and artwork. Our crews use protective materials and inventory systems to ensure safe handling of high-value possessions.
What makes your team different from other removal companies?
Our full-time, professionally trained staff combine local knowledge with global experience. As a Living Wage Employer with six quality awards, we prioritise fair pay, continuous training, and BAR-accredited service standards.
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