Business Details
32 Years
experience
Your Trusted Partner for Home Improvement Solutions
Established in 1994, Steve Franklin & Sons is a family-run business with over three decades of experience in delivering high-quality home improvement solutions. Specialising in UPVC and timber windows, composite doors, aluminium bi-fold doors, and conservatories, we serve residential properties across Sussex. Our commitment to excellence is demonstrated through our FENSA accreditation and membership in the Which? Trusted Trader scheme. We prioritise customer satisfaction by offering bespoke design solutions tailored to individual property requirements. Our team combines technical expertise with a personal approach, ensuring installations meet rigorous performance standards while maintaining aesthetic appeal.With minimal reliance on advertising due to strong client referrals, we maintain transparency in pricing and avoid high-pressure sales tactics. Our repair service extends the lifespan of existing double-glazing installations, providing cost-effective maintenance options. Headquartered in Steyning with operational bases in Hove, we deliver projects throughout Sussex while upholding ethical business practices. Our 2008 incorporation formalised a legacy of craftsmanship that began with founder Steve Franklin, now continued by Managing Director Richard Franklin. This enduring commitment to quality has established us as trusted local specialists in home improvement solutions.
Services
UPVC Windows
Timber Windows
Composite Doors
Bi-Fold Doors
Conservatories
Patio Doors
Sash Windows
Lantern Roofs
Details
- Year established: 1994
Highlights and features
- Family-run business with 30+ years' local expertise
- FENSA accredited installations meeting Part L regulations
- Which? Trusted Trader member since 2002
- Bespoke design solutions for individual properties
- Comprehensive repair service for existing installations
Associations and certifications
- FENSA
- Which? Trusted Trader
What people say
Superior customer service
Quality installations
Bespoke solutions
Trusted local experts
Excellent aftercare
Services
UPVC Windows
Our UPVC windows combine energy efficiency with low-maintenance durability. Available in casement, sash, and bay configurations, these windows enhance thermal insulation while requiring minimal upkeep. Customisable to match property aesthetics, they feature multi-point locking systems for enhanced security. Suitable for both modern and traditional homes across Sussex.
Composite Doors
Thermally efficient composite doors offer superior security and weather resistance. Available in various styles including traditional panelled and contemporary designs, they incorporate multi-locking systems and reinforced frames. These doors maintain dimensional stability across temperature extremes while enhancing property kerb appeal.
Conservatories
Tailored conservatory solutions create additional living space with maximum natural light. Available in lean-to, Edwardian, and Victorian styles, our structures use thermally efficient glazing systems. Optional lantern roofs provide enhanced ventilation and contemporary aesthetics for both period and modern properties.
Timber Windows
Crafted from sustainably sourced timber, these windows offer traditional aesthetics with modern performance. Double-glazed units within engineered timber frames provide excellent thermal efficiency. Available in paint or stain finishes, they meet conservation area requirements while maintaining authentic period character.
Bi-Fold Doors
Aluminium bi-fold doors create seamless indoor-outdoor transitions with minimal sightlines. Thermal break technology prevents heat loss while multi-point locking systems ensure security. Available in various RAL colours, these doors accommodate both small garden access and large entertaining spaces with smooth operational mechanisms.
People
Richard Franklin
Managing Director
With 25 years' experience in the family business, Richard Franklin oversees all operations as Managing Director. He maintains the company's commitment to quality installations while ensuring continuity of service standards established by founder Steve Franklin.
Liz Squire
Admin and Accounts
Joining in 2023, Liz Squire manages financial operations with professional expertise. Her role ensures efficient business administration while maintaining the company's commitment to transparent financial practices and client-focused service delivery.
Questions
What areas do you cover?
We operate throughout Sussex, including Steyning, Hove, and Shoreham-by-Sea, with installations across both urban and rural locations.
Are your installations FENSA registered?
Yes, we've been FENSA members since 2002, ensuring all installations comply with current building regulations including Part L requirements.
Do you offer repair services?
We provide repair solutions for existing double-glazing installations, extending their lifespan with professional maintenance and component replacements.
What guarantees apply?
All installations come with manufacturer warranties plus our own workmanship guarantee, details available upon request for specific products.
How to request a quote?
Contact us via phone or our website's enquiry form to arrange a free consultation with no obligation or pressure sales.
Can you match period property requirements?
Our timber windows and traditional door designs meet conservation area standards while incorporating modern performance features for heritage properties.