Transforming bathrooms, transforming lives.
At SuperMaids, we pride ourselves on being the go-to domestic cleaning service in South East Kent. With over 30 years of experience, our team of cleaning experts has been providing top-notch cleaning services to homes and businesses in the region.
Our journey began in 1988 when our founder, Lorna Gear, founded the company with a passion for delivering exceptional cleaning services. Today, our fleet of yellow vans, adorned with our distinctive blue logo, is a familiar sight in the community as we travel to and from various appointments throughout South East Kent.
Our Services
Our team of fully trained and professional staff are dedicated to providing high-quality cleaning services tailored to your needs. Whether you require regular, one-off, or specialty cleaning, we've got you covered. Our services include:
- Cleaning bathrooms, showers, and toilets
- Removing limescale and cleaning tiled walls
- Dusting all fittings and furnishings
- Sweeping and washing floors
- Cleaning kitchen work surfaces
- Cleaning appliance exteriors
- Cleaning kitchen sinks
- Cleaning glass doors
- Ironing Service
- Undertaking general tidying, including air freshening
- Vacuuming upholstery and all carpets
Why Choose SuperMaids?
We stand out from the competition due to our commitment to quality, reliability, and exceptional customer service. Here are just a few reasons why you should choose SuperMaids:
- We use the finest cleaning equipment
- Our staff are fully trained and professional
- All staff are fully employed by SuperMaids
- Trustworthy and reliable cleaning services
- Public Liability Insured
- Serving the community since 1988
- We focus on what we're good at - KEEPING HOUSES CLEAN
Our Mission
Our mission is to provide exceptional cleaning services that exceed our customers' expectations. We strive to build long-term relationships with our clients, and our team of experts is dedicated to delivering high-quality cleaning services that meet your unique needs.
Overall Experience
The reviews for Supermaids are largely positive, with many customers praising the service's efficiency, professionalism, and quality of work. However, there are some negative comments that highlight issues with the service, including subpar cleaning and poor customer service.
Positive Aspects
- Efficient and Professional Service: Many reviewers praised the ladies from Supermaids for being well-trained, punctual, and respectful.
- Quality of Work: Several reviewers mentioned that the service provided a "wonderful clean" and that their homes looked "fantastic" after the cleaning.
- Friendly and Thorough: Some reviewers appreciated the friendly and thorough nature of the Supermaids team.
Negative Aspects
- Expensive: Some reviewers mentioned that Supermaids is not cheap, although they considered it worth the cost.
- Poor Service: A few reviewers had negative experiences, including one who said that the end of tenancy clean was not done to a decent standard, and another who said that the service only provided a surface clean.
- Poor Customer Service: Some reviewers were unhappy with the customer service, including one who said that Supermaids refused to offer a refund or goodwill gesture.
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