Trust us to keep your home warm and safe
Here at EMD Boiler Services, we are a team of experts dedicated to providing top-notch boiler services, plumbing solutions, and heat pump installations to our clients in Londonderry and surrounding areas. As a Gas Safe registered company, we take pride in our commitment to providing professional, affordable, and high-quality services to our customers.
Our Services
We offer a comprehensive range of services designed to cater to all your boiler and plumbing needs. Our team of fully trained and insured technicians is equipped to handle everything from boiler installations and servicing to repairs and maintenance. We work with both domestic and commercial oil and gas boilers, ensuring that our clients receive the highest level of service and expertise.
In addition to our boiler services, we also provide a full range of plumbing solutions, including bathroom refurbishments, power flushing, and emergency plumber services. Our team is available 24 hours a day, 6 days a week, to ensure that our clients receive prompt and efficient service when they need it most.
Our Values
At EMD Boiler Services, we are committed to delivering exceptional customer service, ensuring that our clients receive the highest level of expertise, professionalism, and affordability. We believe in building long-term relationships with our clients, and we strive to provide personalized services that meet their unique needs and requirements.
Why Choose Us?
There are many reasons why our clients choose us for their boiler and plumbing needs. Here are just a few:
- FULL INSPECTIONS: We conduct thorough inspections to ensure that our clients' boilers and plumbing systems are running safely and efficiently.
- HIGH QUALITY: We use only the highest quality materials and equipment to ensure that our work meets the highest standards.
- AFFORDABLE PRICES: We offer competitive pricing without compromising on quality, ensuring that our clients receive the best value for their money.
- GAS SAFE REGISTERED: Our technicians are fully trained and insured, giving our clients peace of mind knowing that their boiler and plumbing systems are in good hands.
Overview of Reviews
The reviews are largely positive, with the majority of customers expressing satisfaction with the services provided by EMD Boiler Services. The company's promptness, professionalism, and reliability are frequently mentioned as strengths.
Positive Reviews
The reviews praise the company's efficient and effective service, with many customers mentioning the quick response times and resolution of issues. The technicians are described as friendly, professional, and knowledgeable. The company's ability to explain the work to be done and provide upfront costs is also appreciated.
Negative Reviews
There are a few negative reviews, which criticize the company's handling of issues and lack of accountability. One customer experienced poor service, with the company refusing to take responsibility for mistakes made during a repair. Another customer had to pay for a faulty part that was not replaced or refunded.
Common Themes
- Prompt and efficient service
- Professional and friendly technicians
- Reliable and effective repair work
- Good communication and upfront costs
- Issues with accountability and handling of mistakes
- Problems with replaced parts and refunds
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