Cooling Your World, One System at a Time.
At MasterCool Air Conditioning, we are a London and Essex-based contractor specializing in the Commercial and Leisure Industry, offering full design, installation, and maintenance packages for all makes of air conditioning, ventilation, and purification systems. We have been providing technical solutions to improve indoor air quality for every type of customer, from domestic users to multi-national blue-chip companies.
Our Services
We offer a wide range of services, including retail and shop air conditioning, office and commercial air conditioning, ventilation and heat recovery, data centers, and servicing and maintenance. Our experienced technical sales staff will provide you with a free survey to assess any potential air quality or temperature problems, and then produce a turnkey system, designed specifically for each application, whether it be solely for air conditioning or a hybrid system incorporating ventilation and air purification.
Our Expertise
We are an organization for whom quality and professionalism are basic principles. We are affiliated with the industry-recognized HVCA (Heating and Ventilation Contractors Association). We listen to our customers' requirements and offer advice and recommendations according to their needs. We work with all manufacturers, such as Daikin, Mitsubishi, Toshiba, and Fujitsu, and offer solutions such as VRV air conditioning and server room air conditioning for specialist markets.
Data Centre Cooling
We understand the importance of effective cooling in data centers, server rooms, and comms rooms. Our data centre cooling solutions are designed to provide close control and high sensible heat ratio, ensuring that the cooling is both effective and energy-efficient. We offer a range of solutions, including computer room air conditioning (CRAC) units, downflow or upflow units, and active floor tiles.
Our Client Base
We are proud to have worked with a variety of clients, including Solas Long & Partners, Interior Enterprises Ltd, Southern Thermal, Railserve, Plaza Hotel Group, London Borough of Camden, XOYO Nightclub, Swarovski Crystal, Hyden OID Interiors, Oak Seven Concept Interiors, Hawes Price Development Consultants, A to Z Restaurants, North 1 TV, Campbell Buchanan ARC (UK) Systems Ltd, JenningsBet, Lewis Day Transport, Menzies, Paul Simon Curtains, and many more.
Testimonials
Don't just take our word for it! Our clients have praised our work, saying "We always rely on MasterCool to provide solutions to all our developments and are very satisfied with their contribution" - Karen Hawes, Hawes Price Development Consultants.
Positive Experiences
Mastercool has received praise for their exceptional workmanship, great service, and professionalism. Customers have commended their helpful and clear responses to questions, making them highly recommendable. The installation of air conditioning units has been particularly satisfactory, with customers appreciating the neat and discreet installation.
Negative Experiences
On the other hand, Mastercool has faced criticism for various issues. Some customers have reported poor customer service, citing a lack of enthusiasm and unhelpfulness from staff. There have also been complaints about the company's parking habits, with vans parked inconsiderately and obstructing pedestrian access. Furthermore, some customers have expressed frustration with the company's driving practices, such as reckless overtaking and tailgating.
Installation and Servicing Issues
Some customers have reported dissatisfaction with Mastercool's servicing and installation practices. One customer felt pressured into entering a service contract, and another was disappointed with the company's assessment of their air conditioning units, which was later disputed by a second opinion.
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