Lighting up your world, one moment at a time
Established in 2014, Bright Lightz is a family-run business based in Lancashire, specialising in decorative, low energy LED lighting. Over the years, we have built a solid reputation for supplying our customers, both at home and abroad, with high-quality, energy-efficient products at affordable prices. Our commitment to our customers and our team is central to everything we do. We believe that our employees are the backbone of our company, and we strive to ensure that they are happy and fulfilled in their roles. This approach results in consistently excellent customer service and productivity.
At Bright Lightz, we offer a wide range of LED products for the home, garden, and business, as well as supplying bulk lighting for events and occasions. Our product range is extensive, encompassing everything from lamps and bulbs to industrial lights, vintage lighting, outdoor lighting, and LED strip lights. We are a leading UK supplier of custom LED strip and rope lights, offering quality lighting for the home, garden, and business. Our exclusive range of floor lamps, table lamps, and vintage hanging lights are perfect for creating a lighting solution you can be proud of.
Our Services
We pride ourselves on offering a diverse range of services to meet the needs of our customers. Our extensive product range is designed to cater to a wide range of lighting requirements. We have a selective range of high-quality, low energy lighting for home and business, with a particular focus on energy efficiency and affordability.
Our expertise in the lighting industry is unparalleled, and we have been leading expert suppliers for events and occasions of all sizes for over a decade. We specialise in providing decorative lighting for weddings, seasonal displays, and parties, as well as offering an industrial lighting range perfect for unique home or business decor.
We offer a bespoke, personal after-care service, ensuring that our customers receive the highest level of service from start to finish. Our team of experts is always on hand to offer advice and guidance on the best lighting solutions for your needs.
At Bright Lightz, we understand that every customer has unique requirements. Our goal is to provide a personalised service that meets your specific needs, whether you're looking for lighting solutions for your home, garden, or business. We pride ourselves on offering a flexible and adaptable service that can cater to a wide range of budgets and requirements.
Our Commitment to Quality
We are committed to providing our customers with the highest quality lighting solutions available. Our products are designed to be long-lasting and reliable, and we only work with reputable manufacturers to ensure that our customers receive the best possible products.
We understand the importance of energy efficiency, and our products are designed to be as energy-efficient as possible. Our LED lighting solutions are designed to provide the same level of lighting as traditional bulbs, while using significantly less energy.
Our Vision
At Bright Lightz, our vision is to be the leading provider of high-quality, energy-efficient lighting solutions in the UK. We strive to provide our customers with the best possible service and to exceed their expectations in everything we do.
Our mission is to provide our customers with the best possible lighting solutions, at the best possible prices. We are committed to providing our customers with a personalised service that meets their unique needs and requirements.
Problems with Product Delivery and Customer Service
Many customers have reported issues with their orders, stating that they did not receive their products or received the wrong items. Some customers have also mentioned that they experienced poor customer service, with unresponsive staff and no help received when trying to resolve issues.
Quality of Products
Some customers have reported receiving poor quality products, with references to faulty products and problems with connections. However, one customer reported receiving a good quality radiator and excellent customer service.
Communication and Response Time
Customers have reported that the company has failed to respond to emails and phone calls, with some even stating that they were met with a full mailbox or no answer at all. This lack of communication has led to frustration and distrust among customers.
Conclusion
Overall, the majority of customers have reported a poor experience with Brightlightz, citing issues with product delivery, quality, and customer service.
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