Business Details
33 Years
experience
Luxury Furniture & Interior Design Solutions in Hatch End
Established in 1993, Chaplins Furniture has grown from a small showroom in Pinner to a globally recognised destination for contemporary design. Our 25,000 sq ft luxury lifestyle showroom in Hatch End, Middlesex, houses over 180 top international brands, offering curated collections of furniture, lighting, and home accessories. As a family-run business spanning three generations, we combine deep industry expertise with a passion for innovative design. Our team of specialists provides bespoke interior consultancy, from spatial planning to finish selection, ensuring tailored solutions for residential and commercial projects.With an in-house delivery team and worldwide shipping capabilities, we prioritise meticulous service and long-term client relationships. Our commitment to quality is reflected in our partnerships with leading designers and our dedication to sourcing pieces that balance aesthetic appeal with enduring functionality. We maintain transparency through clear communication, a price promise, and comprehensive after-sales support, including product maintenance and custom upholstery services.
Services
Interior Design Consultancy
Furniture Sales
Lighting Solutions
Bespoke Fitted Furniture
Worldwide Delivery
Details
- Year established: 1993
Highlights and features
- 30 years of expertise in curating contemporary design
- 180+ exclusive international furniture and lighting brands
- Bespoke interior design services with dedicated consultants
- In-house delivery and installation team for precision handling
- Worldwide shipping to over 50 countries
Services
Interior Design Consultancy
Our expert consultants provide tailored spatial planning and styling advice for residential and commercial properties. With access to 180+ international brands and bespoke customization options, we create cohesive interiors that reflect individual tastes. The service includes floor plans, material samples, and specification documents to visualise complete transformations.
Luxury Furniture Sales
Curated collections from leading global designers across lounge seating, dining tables, bedroom furniture, and storage solutions. Each piece combines innovative design with enduring quality, available through our Hatch End showroom or online. Specialised departments cater to outdoor living, office furniture, and lighting requirements.
Bespoke Fitted Furniture
Tailored cabinetry and storage solutions designed to maximise space efficiency. Our specialists create made-to-measure wardrobes, bookcases, and acoustic wall panelling, integrating seamlessly with architectural features while maintaining aesthetic continuity throughout interiors.
Worldwide Delivery
Comprehensive logistics management for international clients, covering over 50 countries. Our in-house team coordinates secure packaging, customs documentation, and white-glove delivery services, ensuring meticulous handling of fragile or high-value items during transit.
Product Hire Services
Premium furniture and lighting solutions for film, photography, and event production. The service provides access to exclusive designer pieces for temporary use, supported by dedicated account management and delivery coordination for commercial projects.
People
Simon Chaplin
Managing Director
Third-generation furniture industry leader with 30+ years' experience. Took over company leadership in 2005, expanding showroom space to 25,000 sq ft while maintaining family values of quality and service excellence.
Ludovic Aublanc
Head of Creative Direction
Responsible for showroom aesthetics and design curation. Brings French design expertise to spatial planning, ensuring cohesive presentation of collections across the Hatch End showroom's lifestyle studios.
Darren Smith
Head of Commercial Interiors
Specialises in bespoke FF&E commissions for hospitality and retail sectors. Oversees complex interior projects requiring tailored solutions, combining technical knowledge with creative problem-solving for commercial clients.
Questions
What interior design services do you offer?
We provide bespoke styling and spatial planning for residential and commercial properties, including floor plans, material selection, and full project management from design to installation.
Do you deliver furniture internationally?
Yes, we offer worldwide shipping to over 50 countries with our dedicated logistics team handling customs documentation and secure delivery of all items.
Can I customise furniture pieces?
Most collections offer customisation options for finishes, dimensions, and upholstery. Our fitted furniture department also creates made-to-measure storage solutions.
What payment methods are accepted?
We accept major credit cards, bank transfers, and offer financing options for large orders through our trade account services.
Are design consultations free?
Initial consultations carry a small fee, fully refundable upon placing an order. This ensures dedicated time with our design team for comprehensive project planning.
