Business Details
23 Years
experience
Emergency
services
Your Trusted Cleaning Partner in Northumberland & Newcastle
Established in 2003, Lionheart Cleaning has built a reputation as a trusted provider of comprehensive cleaning solutions across Northumberland, Newcastle, and the Scottish Borders. With over 20 dedicated staff members, we serve domestic, commercial, and industrial clients, offering tailored services including carpet cleaning, window maintenance, pressure washing, and emergency flood restoration. Our commitment to quality is underscored by our 24/7 availability, use of advanced eco-friendly technologies, and adherence to rigorous industry standards. As members of the National Federation of Master Window & General Cleaners, we combine technical expertise with local responsiveness, ensuring rapid deployment for urgent needs.Our team undergoes thorough background checks and continuous training, guaranteeing professionalism in every project. From routine maintenance to post-incident recovery, we prioritise client satisfaction through transparent communication, competitive pricing, and guaranteed results. With a proven track record of long-term client relationships, we remain a family-owned business dedicated to maintaining the highest standards of cleanliness and customer service in the North East.
Services
Carpet Cleaning
Window Maintenance
Pressure Washing
Wood Sanding
Upholstery Cleaning
Flood Restoration
Stone Floor Polishing
Leather Care
Graffiti Removal
Infection Control
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency response for urgent cleaning needs
- Our team holds membership with the National Federation of Master Window & General Cleaners
- We utilise advanced eco-friendly cleaning technologies and EN14476 approved chemicals
- Guaranteed 24-hour assessment for flood and fire restoration services
- Experienced technicians trained to BDMA standards for professional cleaning
Associations and certifications
- National Federation of Master Window & General Cleaners
Services
Commercial Cleaning
Our professional commercial cleaning services enhance business environments through systematic maintenance of offices, retail spaces, and industrial facilities. Using industry-grade equipment and trained personnel, we ensure hygienic workspaces that reflect corporate standards. Our comprehensive approach covers daily cleaning routines, deep sanitisation, and specialised treatments for high-traffic areas.
Carpet Cleaning
Specialist carpet cleaning employs hot water extraction and low-moisture techniques to remove embedded dirt and allergens. Our certified technicians use EN14476-approved solutions that eliminate 99.9999% of viruses while preserving fabric integrity. Treatments include stain protection application and eco-friendly deodorisation for both residential and commercial premises.
Flood Restoration
24/7 flood restoration services utilise industrial water extraction and thermal drying systems to mitigate property damage. Certified BDMA technicians implement controlled drying protocols with moisture monitoring to restore structures to pre-incident conditions. We coordinate with insurance providers and offer emergency drying certificates for claims processing.
Window Cleaning
Professional window cleaning combines traditional methods with pure water reach-and-wash systems for streak-free results. Our NFWM&GC-certified operatives clean domestic and commercial properties up to 18m height, including frames, sills, and conservatory roofs. Regular maintenance schedules ensure lasting visual appeal for residential and business premises.
Infection Control
Specialist infection control services use hospital-grade fogging systems and virucidal chemicals to combat pathogens. We provide deep sanitisation for confirmed contamination cases and preventive treatments for high-risk environments. Our protocols meet public health standards for schools, healthcare facilities, and commercial premises across the North East.
Questions
What areas do you cover for cleaning services?
We serve Northumberland, Newcastle Upon Tyne, Gateshead, Tyneside, and the Scottish Borders regions with rapid response available across the North East.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for flood damage, fire restoration, and urgent sanitisation needs with guaranteed 24-hour property assessment.
Are your cleaning products eco-friendly?
We prioritise environmentally responsible solutions, using biodegradable chemicals and water-efficient systems while maintaining rigorous hygiene standards.
How qualified are your cleaning technicians?
Our team holds industry certifications including BDMA standards for flood restoration and NFWM&GC membership for window cleaning, with regular professional development training.
Can you handle large commercial contracts?
We manage extensive commercial contracts for office blocks, retail centres, and industrial facilities, with dedicated account management and service level agreements.
Do you provide free estimates?
Yes, we offer free, no-obligation surveys and quotations for all our cleaning services, with transparent pricing and detailed project breakdowns.
