At Victorian Fireplace Store, we are a family-run business with a passion for providing high-quality, authentic fireplaces and home decor products to our customers. Our showroom is located in Stockport, Manchester, and we invite you to visit us to explore our extensive range of products.
Our History
We have a rich history of serving our customers with excellent customer service and quality products. Our team is dedicated to ensuring that every customer leaves our showroom satisfied with their purchase. We believe that every home deserves a beautiful and functional fireplace, and we strive to make that possible.
Our Services
We offer a wide range of services, including:
Fireplace Installation: Our expert team can install your new fireplace quickly and efficiently, so you can start enjoying the warmth and ambiance it provides.
Fireplace Restoration: If you have an existing fireplace that needs restoration, our team can restore it to its original glory, ensuring it looks like new again.
Fireplace Supplies: We offer a vast array of fireplace supplies, including fireplace tiles, surrounds, fireplaces, and accessories.
Fireplace Accessories: To complete the look of your fireplace, we offer a range of accessories, including hearths, fire baskets, and chimney cowls.
Cast Iron Fireplaces: Our cast iron fireplaces are crafted with precision and attention to detail, ensuring a unique and durable piece for your home.
Electric Fireplaces: Our electric fireplaces are designed to provide warmth and ambiance without the hassle of traditional fireplaces.
Gas Fireplaces: Our gas fireplaces offer a convenient and energy-efficient way to enjoy the warmth and ambiance of a fireplace.
Wood Burning Fireplaces: For those who prefer a traditional fireplace, our wood burning fireplaces provide a cozy and authentic experience.
Stoves
We offer a variety of stoves, including:
Electric Stoves: Our electric stoves are designed for convenience and energy efficiency.
Gas Stoves: Our gas stoves provide a convenient and energy-efficient way to enjoy the warmth and ambiance of a stove.
Wood Burning Stoves: For those who prefer the traditional experience of a wood burning stove.
Our Promise
At Victorian Fireplace Store, we promise to provide exceptional customer service, high-quality products, and expert installation and restoration services. We strive to make every customer's experience with us a positive and memorable one.
Get in Touch
If you have any queries or would like to visit our showroom, please do not hesitate to contact us. We look forward to serving you.
Overall Experience
Customers have had varying experiences with the company, ranging from excellent to poor.
Positive Experiences
Many customers have praised the company's customer service, with some even stating that the staff went above and beyond to help them find what they needed. The company's ability to restore and supply antique doors and tiles has been particularly commended.
Issues with Delivery and Communication
Some customers have experienced issues with delivery times and communication. There have been instances of delayed deliveries, wrong items being sent, and a lack of communication regarding delivery times and progress.
Product Range and Quality
The company's product range has been praised for its vast selection of antique fireplaces, tiles, and stoves. Customers have also been impressed with the quality of the products, particularly the original Victorian fireplaces tiles.
Staff and Service
The staff at the company have been praised for their helpfulness and willingness to assist customers. Some customers have even mentioned specific staff members who went out of their way to provide excellent service.
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