Business Details
Emergency
services
24/7 Emergency Locksmith & Security Services in Kent
Sure Group 24HR has established itself as a trusted provider of 24/7 emergency services across Kent, combining extensive industry experience with a commitment to rapid response and technical excellence. Our team of qualified professionals specialises in locksmithing, glazing, boarding, and lock replacements, with over 98% of emergency call-outs resolved within 30 minutes. Operating from our base in Sittingbourne, we serve a wide geographical area including Chatham, Gillingham, Rochester, Maidstone, and Canterbury, offering tailored solutions that prioritise both security and cost-effectiveness. Our reputation for reliability is built on years of consistent service delivery, adherence to industry standards, and a customer-centric approach that ensures transparent communication and competitive pricing.As a business, we maintain rigorous quality controls through regular equipment maintenance and staff training, while our partnerships with leading manufacturers guarantee access to BSI-approved security products. This combination of local expertise, technical proficiency, and operational efficiency positions us as a dependable partner for property security needs across both residential and commercial sectors.
Services
Electrical Services
Plumbing Services
Locksmith Services
Boarding Up
Garden Rooms
Air Conditioning
Fencing Services
Landscaping
Handyman Repairs
Glass Replacement
Highlights and features
- We guarantee 98% of emergency call-outs resolved within 30 minutes across Kent
- Our technicians use BSI-approved security products for all lock and glazing installations
- We provide transparent pricing with no hidden fees for all emergency services
- Our team holds combined decades of experience in property security and emergency repairs
- We offer comprehensive guarantees on both workmanship and manufacturer-certified materials
Associations and certifications
- NICEIC
- Checkatrade
- Which? Trusted Trader
- Trading Standards
- BSI
What people say
Quick response
High standard
Professional
Honest and reasonable
Excellent service
Services
Emergency Locksmith Services
Our certified locksmiths provide rapid response for lockouts, broken mechanisms, and security upgrades. We repair and replace all lock types including UPVC, wooden, and aluminium door systems. Using BSI-approved components ensures compliance with insurance requirements while our 1-year workmanship guarantee provides additional peace of mind. Available 24/7 with non-destructive entry techniques prioritised.
Electrical Services
NICEIC-approved electricians deliver installations, rewires, and emergency repairs. Services include EICR testing, consumer unit replacements, and EV charging point installations. We maintain compliance with current regulations while offering transparent pricing and workmanship guarantees. Emergency call-outs prioritise safety-critical issues with certified documentation provided.
Boarding Up Services
24/7 boarding solutions for damaged windows and doors using exterior-grade plywood. Anti-tamper fixings ensure temporary security while coordinating permanent repairs. Services cover post-burglary protection, storm damage, and vacant property security. Insurance documentation and photographic evidence provided for claims processing.
Plumbing Services
Gas Safe registered engineers handle boiler installations, central heating systems, and emergency plumbing. Services include power flushing, radiator replacements, and leak repairs. We provide annual boiler servicing to maintain efficiency and compliance with landlord regulations. Emergency call-outs include initial diagnostic guidance before arrival.
Garden Rooms
Custom-designed garden rooms with integrated electrical and climate control systems. Our City & Guilds qualified team ensures compliance with building regulations while incorporating insulation, lighting, and security features. Projects include full construction from foundations to finishing touches with planning permission assistance available.
Questions
How quickly can you respond to emergency call-outs?
We achieve 30-minute response times in 98% of cases across Kent, operating 24/7 with mobile technicians strategically positioned.
Do your services include insurance work?
Yes, we handle insurance claims for boarding, glazing, and plumbing with required documentation and photographic evidence.
What security standards do your locks meet?
All installations use BSI-approved locks that comply with insurance requirements and building regulations.
Can you provide guarantees for completed work?
We offer 1-year workmanship guarantees alongside manufacturer warranties, with written documentation provided for all services.
Do you charge call-out fees?
Emergency call-out fees range between £75-£120 depending on time and location, with clear pricing provided before service commencement.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers, with payment terms agreed prior to service delivery.
