Transforming Your Bathroom, Transforming Your Life
At Bathroom Basics, we excel in installing quality, cost-effective bathrooms in Stoke-on-Trent, Staffordshire. With over 30 years of experience, our team provides bespoke bathroom designs that cater to your exact needs. As a trusted family-run organisation, we pride ourselves on our excellent reputation, built on a foundation of exceptional customer service and high-quality installations.
Our Services
Our extensive range of services includes the installation of accessible bathrooms, showers, wet rooms, baths, walk-in baths, body dryers, and kitchens. We specialise in easy-access bathrooms, and our team is dedicated to providing tailored solutions to make your life easier. Whether you're looking to adapt your home for mobility purposes or simply want to upgrade your bathroom, we're here to help.
Our Expertise
With over 30 years of experience in the home improvement sector, we have the expertise to handle a wide range of projects. From stairlifts and central heating to plumbing, tiling, flooring, plastering, and wall panelling, we provide comprehensive solutions for all your home adaptation needs. Our team of experts, including mobility specialists, will work closely with you to design and install a bathroom that meets your specific requirements.
Why Choose Us
We are proud members of the BHTA (British Healthcare Trades Association) and Trustmark, and our work is guaranteed for a minimum of 2 years. Our reputation is built on trust, quality, and exceptional customer service. We're proud to be a family-run business, and we're committed to providing the highest standards of workmanship, using only reputable manufacturers and materials.
Get in Touch
If you're looking for a trusted bathroom installation company in Stoke-on-Trent, Staffordshire, look no further. Contact us today to arrange a free survey and quote, and let us help you create the bathroom of your dreams.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Bathroom Basics. While some customers were extremely satisfied with the service, quality of work, and products, others expressed disappointment and frustration with the company's aftercare service, payment demands, and quality of certain products.
Positive Experiences
- Many reviewers praised the company's professionalism, friendly staff, and quality of work.
- The fitters, in particular, were commended for their excellent work, attention to detail, and respect for customers' properties.
- Some reviewers appreciated the company's competitive pricing and range of products.
Negative Experiences
- One reviewer was appalled by the aftercare service, citing harassment and demanding payment from an elderly customer.
- Another reviewer reported a poor quality shower seat and warped sink units, and claimed that the company failed to respond to reports of a leaking shower.
- A few reviewers experienced delays, issues with rubbish collection, and poor communication with the company.
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