Transform your home with Elite Windows - Book your appointment today!
At Elite Windows, we are a family-run business based in Sheffield, South Yorkshire, specialising in made-to-measure conservatories, orangeries, double glazing windows, and replacement doors. Our professional installation areas include South Yorkshire, including Augton, Bawtry, Brinsworth, Chapletown, Chesterfield, Doncaster, Dore & Totley, Ecclesfield, Eckington, Fulwood, Maltby, Millhouses, Mosborough, Rotherham, Sheffield, Whiston, and Wickersley.
Our Mission
Our mission is to provide exceptional standards of customer service, supplying and fitting superb products that meet our customers' expectations, covered by comprehensive guarantees. We believe in developing, manufacturing, and installing quality products, offering great value and outstanding service to our customers.
Our Services
We offer a complete service from start to finish, taking great pride in delivering levels of customer service that are second to none. Our expert advisors will contact you to arrange a free design consultation at your convenience, advising you on the best choice of product to suit the style and character of your home. We also provide a bespoke service, where our professional installation team will install your chosen product, taking care to ensure minimal disruption to your daily routine.
Our products include made-to-measure conservatories, orangeries, double glazing windows, and replacement doors, all manufactured to the highest industry standards. We are committed to providing exceptional customer service, from the initial consultation to the final installation, ensuring a seamless and stress-free experience for our customers.
Why Choose Us
At Elite Windows, we understand that choosing the right company who knows the South Yorkshire area, is easy to get hold of, and who you can trust to do the job properly, is essential. We are proud of the fact that more than half of all our business comes directly as a result of being recommended by an existing Elite customer. We believe satisfied customers are our best advertisement, and we even run a rewards scheme called "Recommend a Friend", which gives cash by way of a thank you to any customer who recommends a neighbour, family, or friend who then orders from Elite as a result.
Get in Touch
If you're thinking of creating your dream living space, why not book a free appointment online today? Our expert advisors will be happy to guide you through the process, providing expert advice and guidance every step of the way. Alternatively, you can request a brochure or quotation online, or simply contact us using the form below. We look forward to hearing from you soon!
Installation Issues and Poor Customer Service
Several customers have reported poor experiences with the company, citing issues with door installations and subsequent repairs. One customer had a door fitted with a broken lock, and when they phoned the company, they were told it would take four days to repair, leaving their property unsecured. Another customer had a poor experience with a job that required multiple visits and phone calls over several months, with an unexpected additional cost revealed after the work was completed.
Communication Breakdowns
Customers have reported communication breakdowns with the company, including unanswered phone calls and a lack of transparency about costs and warranty details. One customer was even met with aggression when questioning the company about their warranty.
Delighted Customers
On a more positive note, some customers have reported excellent experiences with the company, citing great service from start to finish, punctual and skilled workers, and high-quality products. These customers have expressed their complete satisfaction and would recommend the company to others.
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