Transform Your Space with Our Quality Tiles
At Direct Tile Warehouse, we have been supplying high-quality tiles for over 45 years. Our commitment to excellence has earned us a reputation as one of the leading tile suppliers in the UK. With a vast range of products to choose from, our customers can trust that they are getting the best possible tiles for their projects.
Our Services
As a company, we take pride in providing a wide range of services to our customers. From bathroom tiles to kitchen tiles, and from outdoor tiles to conservatory tiles, we have got you covered. Our extensive range of products includes porcelain tiles, ceramic tiles, granite tiles, limestone tiles, travertine tiles, and many more.
We understand the importance of choosing the right tiles for your project. Our expert team is dedicated to helping you make the right choice by offering expert advice and guidance throughout the entire process. Whether you are a homeowner, builder, or architect, we are here to help you achieve your vision.
Our Products
At Direct Tile Warehouse, we are dedicated to providing only the best products to our customers. Our products are sourced from reputable manufacturers around the world, ensuring that you get the highest quality materials for your project. Our products include but are not limited to:
- Porcelain tiles
- Ceramic tiles
- Granite tiles
- Marble tiles
- Travertine tiles
- Limestone tiles
- Outdoor tiles
- Conservatory tiles
- Bathroom tiles
- Kitchen tiles
- Wall tiles
- Floor tiles
Our Expertise
With over 45 years of experience in the industry, our team of experts has developed a deep understanding of the tile industry. We have worked with numerous clients, from homeowners to large-scale construction projects, and have helped them achieve their design goals.
Why Choose Us?
At Direct Tile Warehouse, we strive to provide exceptional customer service, unparalleled product quality, and expert advice. We understand the importance of getting the right tiles for your project, and we are dedicated to helping you achieve your goals. With our commitment to excellence, you can trust that you are getting the best possible service and products from us.
Orders and Delivery Issues
Some customers experienced difficulties with their orders and delivery. Laura Harcourt was disappointed with the Swansea store, who failed to deliver the correct tiles, despite assurances. She had to make multiple trips to the store and eventually found an alternative supplier. Andrew Gwyther also had a negative experience, as the Swansea store initially told him that tiles were in stock, but then informed him that they were not. Another customer, Tony Kearns, experienced a delayed delivery and incorrect order, which led to changes in his plans.
Customer Service
On the other hand, some customers received excellent customer service. Davina Dixon was impressed with a phone call from the company to ensure she received the correct tiles. Joanna Dawns praised the staff's helpfulness, and Hazel Summers thanked Dave at the Cardiff store for his assistance. Iris Williams Jones and her husband were grateful for Andrew's help in the Llansamlet store, which made their kitchen renovation succeed. Helen Kat appreciated the customer service she received, and Emma Humphreys was satisfied with her experience.
Tile Selection and Quality
Customers generally praised the tile selection and quality at Direct Tile Warehouse. Kerry Jones was impressed with the competitive prices and helpful staff, while Amanda Stevenson praised the beautiful tiles and great customer service.
Conclusion
Overall, some customers had negative experiences with Direct Tile Warehouse, mainly due to issues with orders and delivery. However, others praised the company's customer service, tile selection, and quality.
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