Transform Your Space, Transform Your Life
At IGM Plumbing & Heating Limited, we pride ourselves on an efficient and friendly service, and strive to achieve 100% customer satisfaction. Our experienced plumbers are fully adept at dealing with any plumbing situation and can diagnose and rectify all plumbing faults, working quickly and efficiently to leave your home clean and tidy once the work is done. Whether you have a burst pipe or an immersion tank problem, our plumbers are on-hand to help. We also provide everything from leak detection to blocked pipes, and have full liability insurance as well as being gas safe and certified for un-vented hot water systems.
Our Services
We provide a complete service in Harpenden, St Albans, Kimptom, Redbourn, Welwyn Garden City, Welwyn, Wheathampstead, Hemel Hempstead, and surrounding areas. Our services include plumbing, heating, drain services, power flushing, boiler repair and maintenance, leak detection, thermal imaging, and underfloor heating. We specialise in all types of heating systems, ranging from simple radiator fitting to full underfloor heating. With the knowledge and experience of our team, we know that we will be able to fulfil your heating needs.
Our Expertise
Our team of experts has the knowledge and experience to diagnose and rectify all plumbing faults, from burst pipes to immersion tank problems. We also provide a range of services to help maintain your plumbing and heating systems, including power flushing, boiler repair and maintenance, and leak detection. Our team is fully insured and certified, giving you peace of mind that your property is in good hands.
Our Commitment
At IGM Plumbing & Heating Limited, we are committed to providing an efficient and friendly service that exceeds our customers' expectations. We strive to achieve 100% customer satisfaction, and our team of experts is dedicated to ensuring that our customers receive the highest level of service possible.
Company Performance and Reliability
The company's performance and reliability have been called into question by some reviewers, who claim that they have been overcharged and received poor service. Some have reported being billed incorrectly, with one reviewer being charged at the weekend rate for a weekday job. Others have mentioned that the company does not take responsibility for their mistakes and instead tries to intimidate customers who leave negative reviews.
Work Ethic and Professionalism
Some reviewers have had negative experiences with the company's technicians, who have been described as rude and impatient. One reviewer reported being spoken to in an unprofessional manner by a technician who showed no empathy or understanding for their situation.
Trust and Recommendation
On the other hand, some reviewers have had positive experiences with the company, describing them as trustworthy and reliable. They have praised the company's ability to provide a great customer experience from start to finish and have recommended them to others.
Communication and Customer Service
While some reviewers have reported poor communication and customer service, others have praised the company's ability to keep them informed and provide guidance throughout the process.
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