Business Details
15 Years
experience
Trusted UK Underlay Manufacturer & Trade Supplier
Established in 2011, QA Flooring Solutions has emerged as a leading UK manufacturer and distributor of high-performance flooring underlays and accessories. Our commitment to innovation and quality has driven us to develop a comprehensive range of products tailored to meet diverse flooring requirements, from residential to commercial applications. With a state-of-the-art manufacturing and distribution centre in Liverpool, we ensure next-day delivery across the UK and Ireland, supported by a vast stockholding that guarantees availability. Our team of dedicated professionals upholds a 'Simply Better' ethos, prioritising customer satisfaction through expert service and technical support. We maintain rigorous quality control over raw materials and production processes, reinforced by a no-quibble warranty on all products.Our trade portal streamlines ordering, offering real-time stock updates, technical documentation, and account management tools. Sustainability is central to our operations, exemplified by our Green Label underlays made from 100% recyclable materials. With over a decade of industry experience, we combine technical expertise with practical solutions to address thermal insulation, sound reduction, moisture protection, and underfloor heating efficiency. Our partnerships with trade professionals are strengthened by marketing support, including sample displays and product directories. This combination of product excellence, operational efficiency, and customer-centric values positions us as a trusted partner in the flooring industry.
Services
Carpet Underlays
Wood Underlays
Acoustic Solutions
Flooring Accessories
Trade Portal Services
Details
- Year established: 2011
Highlights and features
- We have over a decade of experience in underlay manufacturing and distribution.
- Our Liverpool-based facility enables next-day delivery across the UK and Ireland.
- We maintain the UK's largest stockholding of flooring underlay products.
- Our no-quibble warranty covers all underlays and flooring accessories.
- We offer eco-friendly Green Label underlays made from 100% recyclable materials.
What people say
Excellent product range
Fast next-day delivery
Knowledgeable staff
Eco-friendly options
Reliable stock availability
Services
Carpet Underlays
Our carpet underlays enhance comfort while extending flooring lifespan. Designed for both residential and commercial applications, they reduce noise transmission and provide thermal insulation. Available in PU foam, crumb rubber, and felt variants to suit different traffic levels and budgets.
Wood Underlays
Specialist wood underlays optimise solid and engineered flooring performance. These products offer moisture protection, sound dampening, and underfloor heating compatibility. Our range includes high-density boards for heavy-traffic areas and eco-friendly cork options.
Acoustic Solutions
Comprehensive acoustic systems meet UK building regulations for sound reduction. Our materials combat airborne and impact noise in residential and commercial developments. Products include E-Board, Quiet Roll, and Regupol for walls and floors.
Flooring Accessories
Complete range of grippers, adhesives, and transition profiles for professional installations. Includes moisture barriers, cutting tools, and packaging materials. Designed to ensure secure, durable flooring applications across all substrates.
Trade Portal Services
Dedicated online portal for trade customers streamlines ordering and account management. Features real-time stock updates, technical documentation access, and bulk order processing. Enables quick reordering of frequently purchased items with saved preferences.
People
Quentin Clayson
Chair
With extensive industry experience, Quentin provides strategic leadership to maintain QA's market position. He oversees long-term growth initiatives and ensures adherence to quality standards across all operations.
Alan Clayson
Managing Director
Alan drives operational excellence and product innovation. He manages day-to-day activities while developing strategies to expand QA's market share and enhance service delivery capabilities.
Ted Thewlis
Sales & Marketing Director
Ted leads the sales and marketing teams, focusing on customer relationship development and brand promotion. He implements strategies to grow trade partnerships and market presence.
Stuart Hicks
Marketing Manager
Stuart manages digital marketing initiatives and product promotions. He develops content strategies and coordinates marketing campaigns to support trade customers and brand visibility.
Pauline Stephens
Customer Service Team Leader
Pauline oversees customer support operations, ensuring prompt resolution of inquiries. She leads a team dedicated to providing technical assistance and order management support.
Questions
What flooring types do your underlays support?
Our underlays suit all major flooring types including laminate, luxury vinyl tiles, solid wood, and various carpet styles.
Do you offer trade account benefits?
Trade customers receive bulk order discounts, dedicated account management, and access to marketing materials and product samples.
What delivery options are available?
We offer standard 2-3 day delivery, next-day options, and timed deliveries to both trade premises and building sites.
Are eco-friendly underlay options available?
Our Green Label range includes 100% recyclable underlays made from sustainable materials like cork and natural fibres.
How do I select the right underlay?
Use our Traffilay system to identify underlay requirements based on traffic levels, insulation needs, and acoustic performance criteria.
Do you provide technical support?
Our team offers expert guidance on product selection, installation best practices, and compliance with building regulations.
