Providing exceptional service, every time, to our valued customers.
A Touch of Gas is a family-run business located in Central Scotland, with a reputation for providing reliable and transparent services to our customers. Our team, led by Lachlan, a qualified heating engineer with 23 years of experience, has been serving the communities of West Lothian, Edinburgh, Mid Lothian, and East Lothian since 2011.
Our Services
At A Touch of Gas, we specialize in the installation, servicing, and repair of all gas boilers and fires, including both domestic and light commercial appliances. Our services are designed to provide our customers with a one-stop solution for all their gas-related needs. Whether you need a routine boiler service, a repair, or a new installation, our team of experts is here to help. We also specialize in the installation, servicing, and repair of gas fires, working closely with several fire showrooms in Edinburgh and fire manufacturers including Gazco, Barbas, Drugasar, and Nu-Flame.
Our Commitment
At A Touch of Gas, we are committed to providing our customers with the same service we would hope to receive as a customer. This means we strive to provide quick and efficient responses to communication, leaving your home clean and tidy, and arriving promptly when we say we will. Our team is dedicated to providing an exceptional customer experience, and we take pride in our 24 years of experience, 160+ 5* Google reviews, and 12 years in business.
Our Values
Our business ethos is built on the principles of reliability, transparency, and quality workmanship. We believe in providing our customers with the best possible service, ensuring that our work is carried out to the highest standards, and that our customers are always satisfied with the service they receive.
Overview of Reviews
The reviews of A Touch of Gas are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the excellent service, professionalism, and reliability of Lachlan, the gas engineer.
Service Quality
Reviewers praised Lachlan's prompt arrival, cleanliness, and efficiency while working. They appreciated his ability to explain and offer solutions to problems, and his willingness to provide advice and guidance.
Professionalism and Reliability
Many reviewers mentioned Lachlan's professionalism, reliability, and honesty. They appreciated his friendly and helpful demeanor, and the fact that he turned up on time for appointments.
Reasonable Pricing
Several reviewers mentioned the reasonable pricing of A Touch of Gas, which added to their overall satisfaction with the service.
Recommendations
All reviewers would highly recommend A Touch of Gas to others, citing Lachlan's excellent service, professionalism, and reliability as reasons to do so.
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