Let us do the work for you
At Decor FM, we are a family-owned and operated property maintenance business that has been serving customers since 2013. We provide a wide range of maintenance services for both commercial and domestic properties, including refurbishments, plumbing, gas services, locks, and appliance repairs. Our focus is on providing quality service with a friendly and approachable attitude. We always aim to provide the best solutions to our customers, regardless of the job's size.
Our Services
We offer a comprehensive range of property maintenance services, including electrical, gas services, drainage and plumbing, handyman services, refurbishments, roofing, and commercial services. Our team of experienced engineers and professionals are dedicated to providing the highest quality of service, with a focus on flexibility, reliability, and customer satisfaction.
Our Commitment to Quality
At Decor FM, we are committed to providing the highest quality of service to our customers. We have a fully-staffed office, and we use in-house software to efficiently manage all our projects. Our team of experienced professionals are dedicated to providing the best solutions to our customers, and we strive to ensure that our clients are satisfied with the work we do. We are proud of our immaculate reputation, and we aim to maintain the highest standards of quality and service.
What Our Customers Say
We have received numerous testimonials from our satisfied customers, who appreciate our efficient and professional service. Our customers have praised our ability to keep them informed throughout the repair process, and our attention to detail in ensuring that the work is completed to a high standard.
Our Values
At Decor FM, we value our customers and strive to provide the best service possible. We believe in building long-term relationships with our customers, and we are committed to providing the highest quality of service. We are flexible and can work around your schedule to ensure that you get the job done on time and to the highest standard.
Poor Experience with Urgent Repair
The review by Ed Kos highlights a negative experience with a leak in his property that took two weeks to address. Despite being told it was the quickest option, the repair was delayed due to a failed temporary fix and a part taking a week and a half to arrive. The plumber's illness led to a further delay, leaving the issue unresolved over the weekend. The lack of urgency and communication from the company was unacceptable to Ed.
Excellence in Customer Service
On the other hand, reviews from Charlie Stuart, Tom Head, and Lisa Dean praise the excellent service they received from Decor FM. They commend the efficiency, professionalism, and great communication from the team, particularly Lauren, Tracey, and Henry. The reviewers appreciate the ease of communication, timely updates, and the professional and tidy repair work done by the company.
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