Transforming Your Home, Transforming Your Life
At Conservatory & Window World, we are dedicated to providing top-notch home improvement services to our valued customers in the North East of England. With over 25 years of experience in the design and installation of conservatories, orangeries, extensions, flat roofing solutions, and windows & doors, we have established ourselves as a leading company in the industry.
Our Commitment to Excellence
Our commitment to excellence is reflected in our state-of-the-art showroom located in Bishop Auckland, County Durham, where our long-serving staff members offer specialist advice to ensure our customers make the correct decision for their home improvement investments. We undertake large and small projects and cover all areas of the North East, including Newcastle, Sunderland, Durham, Middlesbrough, and Darlington.
Our Services
Our professional services extend to all our products, whether it's a conservatory or extension you need for extra living space, replacement windows and doors to improve thermal efficiency, or any other aspect of building work you may require. We will always aim to complement your property and create a pleasant environment within the surrounding area. Our bespoke design service, specialist advice, planning and construction information, along with site surveys, are all part of a complimentary service we offer to clients.
Why Choose Us?
Choosing an experienced specialist for your home improvement project is not always easy, but you can be confident that Conservatory & Window World will always deliver the best service from point of enquiry, throughout installation, and after-care service. Our qualified tradesmen hold NVQ in Fenestration Installation, are trained in energy-efficient glazing, and are registered Sika Roof Assured Installers. We are members of Planitherm Network, a Pilkington Energikare Partner, and Velux Installer Partner.
Get in Touch
If you're looking for a reliable and experienced home improvement company in the North East, look no further than Conservatory & Window World. Get a quote or contact us today to discuss your home improvement project.
General Feedback
The overall sentiment of the reviews is generally positive, with most customers expressing satisfaction with the quality of the work and the professionalism of the builders. However, there are some criticisms regarding the administrative and communication aspects of the company.
Excellent Workmanship and Quality
The builders and fitters are praised for their expertise and attention to detail, resulting in high-quality finished products. The conservatories and extensions are described as "beautiful" and "fantastic", with one customer stating that the "quality and finish is spot on".
Reliable and Competitive
The company is commended for its reliability and competitive pricing. One customer mentions that they would not consider going anywhere else and always recommends the company to friends and family.
Positive Experiences with Staff
Some customers have had positive interactions with specific staff members, such as Peter, Stewart, and Carlos, who are described as "real professionals" and thanked for their excellent work.
Administrative Issues
Several customers express frustration with the administrative side of the company, citing incorrect information provided, lack of communication, and unnecessary stress caused by planning permission issues.
Communication Breakdowns
Customers mention that they only received communication from the office when payments were due, and that there was a lack of updates on the progress of their projects.
Minor Issues with Work
A few customers mention minor issues with the work, such as gutter brackets snapping due to heavy snow, and the need to hire their own plasterer to finish the job.
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