Elevate Your Interior Design with the Finest Fireplaces and Stoves
At Flames of York and Scarborough, we are proud to be the region's leading fireplace specialists. With over 30 years of experience, our family-owned business has established a reputation for delivering exceptional quality, style, and customer service. Our showrooms in York and Scarborough showcase an impressive range of over 250 fireplaces and stoves from the most reputable manufacturers, ensuring that you'll find the perfect product for your home.
Our Products and Services
We offer a wide range of products, including:
- Gas fires
- Electric fires
- Hole-in-the-wall fires
- Designer solid fuel stoves
- Designer gas fires
- Fireplace installation
- Stove installation
- Bespoke fireplace packages
Our team of trained engineers is Gas Safe and HETAS accredited, ensuring that all installations are completed to the highest standards. We also offer free home visits and surveys to assess your specific needs and provide personalized recommendations.
Our Showrooms
Visit our expansive showrooms in York and Scarborough to discover your dream fireplace. With over 250 products on display, you'll find the perfect combination of style, functionality, and energy efficiency. Our knowledgeable team is always on hand to offer guidance and advice on your selection.
Why Choose Us?
At Flames of York and Scarborough, we pride ourselves on:
- In-house installation on all gas and electric fires and fireplaces
- Free ample parking
- Free home visits and surveys
- Family-owned business with over 30 years of experience
- British-made products
- Bespoke fireplace packages designed to meet your unique needs
- Factory-trained engineers
What Our Clients Say
Our satisfied clients say it best:
- "Can you please thank your installers for a clean, tidy, and utterly professional job when installing our new fire and fireplace. Our family and friends are impressed too, and we've recommended your firm!" - Mr. & Mrs. K, Beverley
- "Thanks to Mike for helping us choose our Stove/Beam, and thanks also to your team of installers for carrying out a tricky job with ease." - Mr. & Mrs. W, Skirlaugh
Get in Touch
To discuss your fireplace needs or to arrange a visit to our showrooms, please don't hesitate to contact us. You can reach us on:
York - 01904 675 888
Scarborough - 01723 413 118
Alternatively, you can email us at sales@flamesofyork.co.uk or sales@flamesofscarborough.co.uk. We look forward to hearing from you.
Exceptional Customer Experience
The majority of customers have had an overwhelmingly positive experience with Flames of York. The staff in the showroom have been described as helpful, polite, and knowledgeable, making it easy for customers to choose the perfect fireplace or stove for their needs. The installation team has been praised for their efficiency, professionalism, and attention to detail, with many customers reporting that the installation was done quickly and with minimal disruption.
Quality of Workmanship
The quality of workmanship has also been consistently high, with many customers praising the neatness and tidiness of the installation team. The fitters have been described as competent, courteous, and professional, and the work has been thorough and careful. The showroom has also been praised for its excellent selection of products and the helpful advice provided by the staff.
Area for Improvement
Unfortunately, there have been a few instances where customers have had a less than satisfactory experience. One customer reported finding the staff in the showroom to be unhelpful and lacking interest in their needs. Another customer was disappointed to find that the showroom was closed despite the website and Google maps indicating it was open.
Overall Satisfaction
Despite these minor issues, the overall satisfaction with Flames of York has been extremely high. The majority of customers have reported a 5-star experience, praising the company's excellent service, quality of workmanship, and helpful staff.
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