Expert Heating and Plumbing Solutions for a Warmer Tomorrow
At London Gas, we take pride in our commitment to providing top-notch heating and plumbing services to our valued customers in North, West, East London, and Hertfordshire. With over 30 years of experience, our family-run business has built a reputation for delivering exceptional workmanship, unparalleled customer service, and unwavering dedication to our customers' needs.
Our Mission
Our mission is simple: to provide the best possible heating and plumbing solutions tailored to our customers' unique needs. We understand the importance of having a reliable, efficient, and safe heating system that meets your specific requirements. That's why our team of experts is dedicated to helping you every step of the way, from installation and repair to maintenance and servicing.
Our Services
As a Gas Safe registered and Vaillant-approved installer, we offer a comprehensive range of services to cater to your heating and plumbing needs. Our services include:
- Central heating installations, repairs, servicing, and breakdowns
- Boiler installations, repairs, and servicing
- All aspects of plumbing, including burst pipes, radiators, cylinders, tanks, immersions, toilets, taps, pumps, spares, and bathroom installations
- Underfloor heating installations and servicing
- Gas safety inspections (CP12) and landlord safety inspections
- Energy-efficient advice and design services
Our Accreditations
We take pride in our accreditations, which include:
- Gas Safe Registered
- BPEC certifications (CN11, CKR1, CPA1, CENWAT, HTR1)
- City & Guilds certification (Level 3 Energy Efficiency for Domestic Heating)
- Vaillant-approved installer
- MagnaClean-approved installer
Why Choose Us
At London Gas, we guarantee any work completed by our team for 12 months. We also offer extended manufacturer's warranties, up to 10 years, for added peace of mind. Our team of experts is dedicated to providing exceptional customer service, ensuring that you receive the highest standard of workmanship and attention to detail. Choose us for your heating and plumbing needs, and experience the London Gas difference.
Installation and Servicing
London Gas has received mixed reviews from customers. One customer, Venkatraghavan S., had a poor experience with the company, citing atrocious customer service. The customer claims that the company failed to perform two years of servicing and works guarantee included in the original quote, resulting in a poor installation job. The engineer from the boiler manufacturing company who inspected the installation remarked that it was done quite poorly, and there was a leak in one of the connecting pipes that could not be fixed due to the acidity of the water.
On the other hand, multiple customers have had positive experiences with London Gas. For example, Katie Flynn praises Charlie from London Gas for his helpful, honest, and patient approach, and for completing the work promptly. Sunita G. and Lee Rhodes also commend Charlie for his reliability and excellent service. Maxine Brewster praises the company for installing a new boiler efficiently and tidily, and Al Mcclenahan praises Charlie for his sensitive and knowledgeable approach when dealing with an elderly and vulnerable neighbour.
Installation Problems and Solutions
Several customers have praised London Gas for their ability to fix installation problems. For example, Maxine Brewster's mother had a new boiler installed in Nov 2017, and the company was praised for explaining each stage of the installation and being efficient and tidy. Lee Rhodes had a boiler problem that was diagnosed and fixed quickly by Charlie, who returned with the correct part on a Monday morning. Al Mcclenahan's elderly neighbour was scammed by a boiler repairman, but Charlie was able to fix the boiler for a fraction of the cost.
Recommendations
Many customers have recommended London Gas to others. For example, Katie Flynn states that Charlie will be her go-to person for gas/boiler issues in the future, and Sunita G. and Lee Rhodes have also stated that they would use the company again. Maxine Brewster and Al Mcclenahan have also recommended the company, stating that they would definitely use them in the future.
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