Trustworthy Electrical Services for a Brighter Future
PL Taylor Electrical Services is a reputable electrical contracting company based in Grays, Essex, with a strong presence in London and the South East. Established in 1986, we have built a stellar reputation for providing top-notch electrical services to domestic, commercial, and industrial clients. Our team of highly skilled electricians is dedicated to delivering exceptional workmanship, ensuring that our clients receive the highest level of service.
Our Services
We offer a comprehensive range of electrical services, including domestic, commercial, CCTV, electric heating, and meter box repairs. Our domestic services cater to homeowners, providing solutions for additional socket outlets, full-house rewires, and other electrical needs. Our commercial services encompass consultation, design, and installation for businesses, ensuring that our clients' electrical requirements are met. Additionally, we provide specialized services in electric heating installation and maintenance, CCTV security systems, and meter box repairs.
Our Accreditations
At PL Taylor Electrical Services, we take pride in our accreditations, which demonstrate our commitment to excellence and quality. Our team operates in compliance with the highest industry standards, ensuring that our clients receive a reliable and trustworthy service.
Why Choose Us?
With over 32 years of experience and a completion rate of 25,000 jobs per year, we have established ourselves as a reliable and efficient electrical contracting company. Our 0.01% complaint rate is a testament to our dedication to customer satisfaction. Our team is comprised of highly skilled electricians, backed by a dedicated back office staff, ensuring a seamless and effective customer experience.
Poor Customer Service and Lack of Professionalism
Several reviewers have reported having a poor experience with Homeserve and PL Taylor, citing instances of unprofessional behavior, lack of competence, and negative customer service. Misbaul Chowdhury gave a 1-star rating, stating that the electrician assigned to fix a minor problem refused to carry out the work due to parking availability issues, and later arrived three hours later than scheduled. S. Bishop also reported a similar experience, where the electrician refused to enter her property due to parking issues, leaving her and her young babies in the cold.
Additionally, Jack Kada, James Tarran, and Faze M. all gave 1-star ratings, citing similar issues with unprofessional behavior, incompetence, and lack of communication. Jack Kada stated that the company's representatives wanted to simply flip breakers and leave, rather than actually fixing the problem. James Tarran reported that the company's representatives caused a fire hazard in his house due to their negligence, while Faze M. stated that the company overcharged him for a call-out charge and did not fix the issue with his MEV extractor.
One Positive Experience
However, one reviewer, The Ranger, had a positive experience with PL Taylor, citing excellent service, prompt arrival, and a thorough diagnosis and fix of a serious electrical problem. The electrician was also described as polite, pleasant, and helpful. Holly Summers also had a positive experience, stating that the company was amazing in dealing with her elderly parents' electrical issues, and that they were patient and responsive to their needs.
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