Because Everyone Needs An Angel
The Happy Angel Company is a first-class domestic, commercial cleaning and housekeeping business, renowned for delivering exceptional results. We are fully insured and supply all our own materials, ensuring a seamless service. Our staff are meticulously trained and managed to guarantee a high-quality experience. Each member of our team undergoes a rigorous background check to provide our clients with peace of mind.
As a business, we pride ourselves on being flexible and adaptable, catering to the unique needs of each individual. Our services are designed to be tailored to your requirements, and we understand that every home is unique. We offer a range of services, from daily, weekly, fortnightly, and monthly visits, as well as one-off cleans.
Founded by Yvonne Williams, who brings a wealth of experience in the property market, including 30 years of sales experience in estate agency and a background in customer services and housekeeping training. Yvonne's vision is to provide a premium service that meets the highest standards of quality and attention to detail.
ADAPTING OUR SERVICES DURING THE COVID-19 PANDEMIC
As the COVID-19 pandemic spread across the globe, we recognized the need to swiftly adapt our services to continue supporting our clients, many of whom are in vulnerable categories. We quickly responded by offering an alternative service to minimize the immediate and ongoing impact of the pandemic on all parties involved.
We provided assistance with shopping, gardening, dog walking, and other essential services, all without direct contact. We also offered a retainer service, ensuring our clients had access to our services when needed. For those who were vulnerable or required our services to continue, we implemented additional precautions to ensure everyone's safety.
We also offered specialized services, including office deep cleans for companies to prepare for re-opening and holiday let deep cleans, which were enthusiastically received.
Our Services
We offer a comprehensive range of professional domestic cleaning services tailored to your needs and budget. Our services include:
- End of tenancy cleans for properties that are let
- After-party cleaning
- Moving home cleaning, whether it's moving in or moving out
- Before and after-party cleaning services
- Thorough spring cleaning for your home
- Preparing your home for sale or rent
- Cleaning for special occasions, such as in-laws visiting
- Holiday home and second-home cleaning
We cater to our clients' unique requirements, providing a personalized and flexible service. Whether you're seeking a one-time clean or an ongoing cleaning solution, we're here to meet your needs.
Overall Experience
Reviews of Angel Cleaning are mixed, with some customers expressing satisfaction with the service while others have had negative experiences as employees.
Positive Aspects
Customer Satisfaction
Some customers have reported positive experiences with Angel Cleaning, citing the company's adherence to safety protocols during the pandemic and the thoroughness of their cleaning services.
Employee Praise
One customer specifically praised the work of certain employees, such as Aydell and Alex, who went above and beyond to ensure a quality job was done.
Negative Aspects
Employee Treatment
Several former employees have reported negative experiences with the company, citing manipulation, harsh treatment, and a lack of respect for employees. They have also reported feeling undervalued and overworked.
Unprofessionalism
Former employees have also accused the company of being unprofessional in various ways, including leaving employees at clients' homes for extended periods, not providing breaks, and not valuing employee feedback.
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