Preserving Your Property, Preserving Your Peace of Mind
About Us
Hillcrest Timber Preservation Ltd is a leading damp proofing and timber treatment company operating throughout London and the UK. With over 50 years of experience, we have established ourselves as reliable and trustworthy specialists in damp eradication and prevention. Our team of qualified and experienced surveyors and technicians are dedicated to providing comprehensive and effective solutions to rising damp and timber decay caused by woodworm or wet/dry rot.
Our Expertise
Our expertise encompasses all aspects of damp proofing, including:
1. Rising Damp Treatment
- Comprehensive inspections to identify the source and extent of the problem
- Detailed analysis to eliminate other potential sources of dampness
- Installation of a new chemical damp proof course through low-pressure injection
- Replacement of damaged plaster with waterproof sand and cement render
- Comprehensive guarantee upon completion of works
2. Woodworm Treatment
- Targeted eradication of woodworm larvae and adults
- Recommendation and implementation of preventative measures to prevent future infestations
- Safe and effective treatment methods tailored to specific situations
3. Dry Rot Treatment
- Complete removal of affected timber
- Treatment of remaining structures to prevent further decay
- Installation of ventilation systems to improve air circulation and prevent condensation
- Guaranteed solutions to eliminate dry rot effectively
4. Damp Proofing
- Protection of walls and foundations against rising damp
- Treatment of penetrating damp sources
- Installation of damp barriers and control measures for condensation
- Comprehensive preventative solutions to ensure lasting protection
A Family-Run Business with Decades of Experience
Hillcrest Timber Preservation Ltd is a second-generation family business with a deep understanding of damp proofing and timber preservation. Founded by Michael Lewis in the 1960s, the company has established itself as a trusted provider of high-quality services across London and beyond. We take pride in our extensive knowledge, technical expertise, and commitment to providing exceptional customer service.
Company Performance
The company received an overwhelming number of negative reviews, with customers expressing dissatisfaction with their services. Many customers reported that the company did a poor job, with some even suggesting that they did a "fake" job. The guarantee provided by the company was also deemed worthless, as they would often blame condensation and charge extra fees for re-evaluation.
Pricing and Quotes
Several customers complained about the company's pricing, stating that their quotes were excessively high compared to other companies. Some customers mentioned that they were charged 70 for a survey, which they felt was unnecessary and overpriced. The company's prices per meter were also reported to be more than double that of other companies.
Surveyors and Staff
The attitude and professionalism of the company's surveyors and staff were also called into question. Some customers described them as arrogant and patronizing, while others reported that they were unprofessional and unwilling to listen to their concerns.
Positive Experiences
On the other hand, a few customers reported positive experiences with the company, praising the quality of their work and the friendliness of their staff. Some customers even went so far as to recommend specific staff members, such as Tony and Daniel.
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