Transform Your Outdoor Space with Us
At The Original Shed Retailer, we have been proudly serving the UK's gardening community for over 140 years. Since our humble beginnings in 1878, we have been committed to providing high-quality garden buildings and outstanding customer service to our valued customers.
Our Services
At The Original Shed Retailer, we offer a wide range of garden sheds and buildings to suit every taste and budget. Whether you are looking for a traditional wooden shed, a modern composite shed, or a sleek metal shed, we have something to suit your needs. Our sheds come in a variety of sizes and styles, including bike sheds, home offices, and workshops. We also offer a range of garden storage options, including bike storage, log stores, and rubbish and recycling facilities.
In addition to our sheds, we also supply a range of garden furniture, including dining sets, outdoor seating, and planters. We also offer a selection of greenhouses, gazebos, and pergolas, perfect for creating a tranquil outdoor oasis. Whether you are a seasoned gardener or just starting out, we have everything you need to create your perfect outdoor space.
Why Choose Us
At The Original Shed Retailer, we pride ourselves on our commitment to quality and customer service. We are proud to offer a 10-year guarantee on most of our garden buildings, giving you peace of mind that your investment is protected. We also offer free delivery to most UK postcodes, making it easy and convenient to get your new garden building.
Our team of experts is always on hand to offer advice and guidance on choosing the perfect garden building for your needs. We understand that every customer is unique, and we take the time to listen to your requirements and provide personalized recommendations.
Our Guarantee
At The Original Shed Retailer, we are committed to providing the highest level of customer satisfaction. We understand that buying a garden building can be a significant investment, and we want to ensure that you are completely satisfied with your purchase. That's why we offer a 10-year guarantee on most of our garden buildings.
We are also committed to using only the highest-quality materials and manufacturing processes to ensure that our garden buildings stand the test of time. Our sheds and buildings are built to last, and with proper care and maintenance, they can provide years of reliable service.
Get in Touch
We would love to hear from you! Whether you have a question about our products, or you would like to place an order, please don't hesitate to get in touch. You can contact us by phone, email, or through our website. We look forward to hearing from you!
Poor Delivery and Installation Experiences
Many customers have reported issues with delivery and installation of their sheds and summerhouses from Waltons. Some have had their deliveries failed without reason, while others have received damaged or defective products.
Unprofessional and Unhelpful Customer Service
Several reviewers have expressed frustration with Waltons' after-sales service, describing responses as rude, unhelpful, and unprofessional. Some have been refused replacement parts or offered inadequate compensation for defective products.
Design and Quality Control Issues
Some customers have reported design flaws in their sheds and summerhouses, including doors that open too widely and smash into windows, and roof structures that are dangerous and cannot be repaired. Quality control seems to be an issue, with many customers receiving products with poor workmanship, including uneven angles, incorrect cutting, and missing parts.
Refunds and Compensation
Many customers have requested refunds or compensation due to the poor quality of their products or the failure of Waltons to deliver and install them correctly. Some have had to fight for refunds, while others have been offered inadequate compensation.
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