At Westcoast Window Systems, we take pride in being one of the UK's leading suppliers of high-performance, bespoke composite windows and doors. For over 25 years, we have been committed to delivering exceptional quality, style, and durability to our customers. Our Swedish-manufactured composite windows and doors are designed to withstand the harsh Scandinavian climate, ensuring that they will last as long as the building they are fitted in.
Our Story
Our journey began with a passion for innovation and a commitment to excellence. We wanted to create windows and doors that not only looked stunning but also performed exceptionally well. Our team of experts worked tirelessly to develop a unique bonded aluminium and timber composite construction that would exceed our customers' expectations. Today, we are proud to offer a range of products that cater to the diverse needs of homeowners, architects, and contractors.
Our Products and Services
We offer a comprehensive range of composite windows, doors, and sliding doors that are designed to perform in any weather condition. Our products are built to last, with exceptional durability and minimal maintenance required. Our product range includes:
- Composite windows, including open-out and open-in options
- Composite terrace and patio doors, including open-out and open-in options
- Composite sliding doors, including lift-and-slide doors and bi-parting styles
- A variety of styles and options to suit your unique requirements
Our team of experts is dedicated to providing exceptional customer service, from design to installation. We work closely with our customers to understand their requirements and provide tailored solutions that meet their needs. Whether you're a homeowner, architect, or contractor, we have the expertise and resources to support you every step of the way.
General Opinion and Reliability
The overall sentiment towards Westcoast Window Systems Ltd is mixed, with some customers expressing satisfaction with their products and services, while others have reported poor experiences with customer service, product quality, and after-sales support.
Product Quality and Performance
Some customers have reported satisfaction with the quality and performance of Westcoast's windows, citing excellent thermal values, beautiful finishes, and reliable operation. However, others have experienced issues with their windows, including defects and poor craftsmanship.
Customer Service and Support
The company's customer service and support have been a major point of contention, with several customers reporting poor responses to their queries, unhelpful staff, and a lack of accountability. Some customers have also reported being passed around between Westcoast and their installers, leading to frustration and delay.
Installation and Fitting
While some customers have reported positive experiences with the installation process, others have experienced issues with the fitting of their windows, including poor workmanship and damage to their property.
