Transforming Spaces, Enhancing Lives
At J Stevens Roofing & Guttering, we pride ourselves on being one of the most reliable and trustworthy roofing contractors in Surrey. With years of experience in the domestic and commercial sectors, our team of qualified roofers has built a solid reputation for delivering high-quality roofing services that meet the highest standards of excellence.
Our commitment to customer satisfaction is unwavering, and we strive to provide personalized solutions that cater to the unique needs and requirements of each client. Whether you're looking for a complete property redesign with a brand new roof installation, or simply need to replace your existing guttering and install soffits and fascias, we're here to help.
Our Services
We offer a comprehensive range of roofing services, including but not limited to:
- Roof Replacements: Our roof replacements come with a guarantee, ensuring that you're protected in the event of any issues arising with your roofing system.
- Flat Roofs: Our range of outstanding flat roofs is designed to last, providing a durable and long-lasting solution for your property.
- Guttering Services: We provide a complete guttering service across Surrey and surrounding areas, including installing, replacing, or repairing existing gutters.
- Chimney Repairs: Our team is experienced in providing repair services to chimneys, soffits, and fascias.
- General Building Services: We offer general building services, including property renovations and extensions, and can provide a free quote for your project.
Why Choose Us?
At J Stevens Roofing & Guttering, we're committed to delivering exceptional service, quality, and value for money. Our team of qualified roofers is dedicated to providing personalized solutions that meet the unique needs and requirements of each client. Here are just a few reasons why you should choose us:
- Domestic roofing specialists with many years of experience in the domestic and commercial sectors.
- Qualified and fully insured for your peace of mind.
- Broad bespoke roofing services tailored to meet your specific needs.
- Full guttering service provided, including installing, replacing, or repairing existing gutters.
- Friendly local roofers with a focus on customer service and satisfaction.
- Same-day service available for emergencies.
- Free advice and quotes for all our services.
Overall Experience
The reviews suggest that the company has provided a poor service to some of its customers. Two reviewers, Fiona Cisneros and Saman Snam, have expressed their disappointment and frustration with the company's performance.
Unreliability and Unprofessionalism
Both Fiona and Saman have reported instances of no-shows, unfulfilled promises, and a lack of professionalism. Fiona's experience with a leak in her guttering was not attended to despite multiple emails and calls, while Saman's home and garden were left in a hazardous state for a week after the company finished their work.
Positive Experience
However, one reviewer, First Rate Fencing Landscapes, has had a vastly different experience. They found the work to be exceptional, the workers to be great, and the price to be fair.
Guarantee and Liability
Fiona's review highlights the company's failure to honor its 5-year guarantee, while Saman's review raises concerns about the company's liability and responsibility towards its customers.
