Satisfying your lighting needs, one light at a time
At Dolphin Movers, we are proud to be a leading international logistics company, providing innovative and efficient solutions for our clients. With our extensive network of transportation carriers and warehouses, we strive to optimize your cargo and exceed your expectations. Our team is dedicated to providing a professional and reliable service, ensuring that your goods are delivered safely and on time.
Our Services
As a full-service logistics company, we offer a comprehensive range of services designed to cater to the unique needs of our clients. Our services include domestic and international removals, vehicle shipping, corporate moves, freight forwarding, storage, and fine art shipping. We also provide customized solutions for commercial deliveries, warehousing, and cargo tracking.
Our Expertise
With our extensive network of partnerships and agents in over 100 countries, we are well-equipped to handle complex international logistics. Our experienced team of professionals is dedicated to providing exceptional customer service, ensuring that your goods are delivered safely and on time.
Our State-of-the-Art Facility
Our 88,000 sq ft warehouse is fully alarmed and monitored by CCTV 24/7. With 2,000 pallet locations, we are equipped to handle large-scale logistics projects. Our purpose-built warehouse is strategically located in North London, with easy access to the M25 and Central London.
Our Commitment
At Dolphin Movers, we are committed to understanding and serving the distinct needs of each of our customers in an adept, courteous, and cost-effective manner. We strive to stay ahead of the curve, continually improving and expanding our services to meet the ever-changing demands of the logistics industry.
Why Choose Us?
Improve your business and personal life with our reliable and efficient logistics services. With over 30 years of experience, we have established a reputation for excellence, delivering exceptional results and exceeding customer expectations.
Our Team
Our team of experts is dedicated to providing personalized customer service, ensuring that your goods are delivered safely and on time. Our experienced staff includes:
- Hakan Bayram, Managing Director
- Mustafa Kasap, Director - EU Operations
- Ali Mustafa, Director - UK Operations
- Hasan Isiman, Office Manager
- Halide Karamanosoylu, Sales and Marketing Manager
- Levent Ruso, Commercial Manager
- Cem Oguz, Warehouse Manager
- Hakan Bozkurt, Vehicle Shipping Specialist
- Mustafa Kiris, Vehicle Shipping Specialist
- Tibel Rahme Dinc, Removals Specialist
- Jan Djal, Removals Specialist
- Gonul Irfanogullari, Sales and Marketing Operations
- Elit Aydin, Shipping Coordinator
- Ayten Kaplanoglu, Accounts Ledger
General Experience
The reviews highlight a mixed experience with Dolphin Movers, with one customer having a positive experience, while three others had negative experiences.
Technical Issues and Damages
Some customers reported technical issues and damages during their moves. For instance, one customer's car was delayed for 8 days, and when it arrived, there was cigarette ash in the car and some low-value items were missing. Another customer's TV was smashed to pieces, and their dryer was split down the middle. Additionally, many expensive clothing items and hats were crushed and damaged.
Packing Issues
Packing was a significant issue for some customers. One customer reported that no bubble wrap was used, and items were not packed properly. Another customer's TV was wrapped with brown paper, and their dryer was cracked in half.
Communication Issues
Communication was a problem for some customers. One customer reported that no one from Dolphin contacted them during an 8-day delay, and they had to chase the company for updates. Another customer said that the management team was unhelpful, rude, and placed blame on the project foreman.
Cost and Value
Some customers felt that the service was overpriced and did not deliver what was promised. One customer paid a huge premium for a "hassle-free" packing and moving service, but their items were damaged, and they were overcharged.
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