Transforming Spaces, Enhancing Lives
Our passion lies in creating beautiful and functional spaces that reflect your unique personality and lifestyle. We understand that your home is your sanctuary, and we're committed to providing you with exceptional tiles, flooring, and design inspiration to help you bring your vision to life.
Our Expertise
Our team of experienced designers and professionals have a deep understanding of the intricate details that go into creating a cohesive and visually stunning space. We work closely with you to:
- Understand your vision: We take the time to understand your needs, preferences, and functional requirements for each project.
- Curate a personalized selection: Our extensive knowledge of materials and trends allows us to offer you a curated selection of tiles and flooring options.
- Offer expert guidance: We provide valuable insights and recommendations to ensure you make informed decisions about your project.
Quality & Selection
We pride ourselves on our meticulous selection of high-quality materials from reputable manufacturers. With a diverse array of tiles and flooring options to choose from, you'll find the perfect products to match your style and budget.
Dedicated Support
From initial inspiration to project completion, we are committed to providing you with exceptional customer service. Our team is always available to:
- Answer your questions and address any concerns you may have.
- Provide efficient and timely delivery of your materials.
- Offer ongoing support and guidance throughout your project.
Our Mission
Our mission is to empower you to create your dream space through:
- Quality products: Offering durable and visually captivating materials.
- Personalized service: Providing tailored design solutions and expert advice.
- Exceptional value: Delivering competitive prices and amazing deals.
Quality of Product and Services
Some reviewers have had a positive experience with the company, praising the quality of their products and excellent customer service. Lee Cowles, for example, ordered natural slate tiles and wall tiles and was pleased with the company's helpfulness and efficient delivery. Similarly, Sherri Brazear had a positive experience with Matty, who helped her with custom orders and ensured her tiles arrived without damage.
On the other hand, several reviewers have reported disappointing experiences with the company's products and services. Abbie Edwards and Amar Ali have both ordered tiles that did not match their expected quality, with Abbie's tiles being different from those she had previously purchased and Amar's tiles being mislabeled as being from Italy. Julia Lymbery reported that over 33% of her tiles were broken when they arrived, and the company was unwilling to take responsibility for the damage.
Customer Service
Customer service has also been a major issue for several reviewers. Y. F. reported that the company's employee scratched her car while loading tiles into her boot and then denied liability. Annabel Bush had difficulty getting help with a damaged tile and was eventually told that she would have to return the tile to get a replacement. Julia Lymbery had a similar experience, being told that she would have to pay for replacement tiles even though they were delivered broken.
On the other hand, some reviewers have had positive experiences with the company's customer service. Lee Cowles praised Sara-Louise for her helpfulness and friendly manner, and Sherri Brazear was impressed with Matty's prompt responses to her emails.
