Building a better tomorrow, together
At Pearce Construction (Barnstaple) Ltd, we are committed to building high-quality homes and buildings that not only meet but exceed our clients' expectations. With a rich history dating back to 1946, we have established ourselves as one of the leading construction companies in the South West Peninsula, renowned for our expertise in delivering bespoke new homes and commercial properties. Over the years, we have built a reputation for our dedication to quality workmanship, employee well-being, and community development, setting us apart from other construction companies in the region.
Our Services
As a privately owned employee-owned business, we offer a range of services, including new home construction, residential renovations and conversions, and commercial developments. Our expertise lies in delivering bespoke projects that cater to our clients' unique needs and preferences, with a focus on sustainability and environmental responsibility. Whether you are looking to build your dream home or commercial property, we have the expertise and experience to bring your vision to life.
Our Approach
At Pearce Construction, we believe that our employees are the cornerstone of our success. We invest heavily in their development, providing comprehensive training and support to ensure that they have the necessary skills and knowledge to excel in their roles. Our commitment to staff development is reflected in our high employee retention rates and the numerous awards we have received for our dedication to employee well-being and training.
Our Philosophy
Our mission is to deliver exceptional quality and value to our clients, while ensuring that we protect the environment and contribute positively to the communities in which we operate. We believe that by working together with our suppliers, partners, and clients, we can build strong relationships and deliver projects that not only meet but exceed our clients' expectations.
Our History
Established in 1946, Pearce Construction (Barnstaple) Ltd has a rich history of delivering high-quality homes and buildings that have stood the test of time. From its humble beginnings as R Harris and Son (Builders) Ltd, the company has undergone numerous transformations, ultimately becoming the employee-owned business it is today. With a strong commitment to its employees and the communities it serves, we are proud of our heritage and the values that have shaped our organization.
Health and Safety
At Pearce Construction, we prioritize the health and safety of our employees, clients, and stakeholders. We have implemented robust health and safety measures to ensure that all our sites and operations are safe and risk-free. Our dedicated Health and Safety Director holds the NEBOSH Certificate in Construction Safety, and we are certified to the platinum standard under the construction skills certification scheme.
Quality
Quality is at the core of our operations, and we strive to exceed our clients' expectations by delivering projects that meet the highest standards of quality, safety, and sustainability. Our commitment to quality is reflected in our ISO9001 certification and our dedication to continuous improvement.
Sustainability
As a responsible business, we are committed to reducing our environmental impact and promoting sustainability throughout our operations. We work closely with our suppliers and partners to reduce our carbon footprint and minimize waste, and we are committed to using locally sourced materials and environmentally friendly building practices.
Disappointment and Frustration with Customer Service
Both reviewers expressed their disappointment and frustration with the customer service provided by Taw Wharf. Zach Smith gave the company 2 stars, stating that although he loves his house, the customer support is non-existent. He complained about the lack of response to his snagging issues, with the company taking at least 2 weeks to respond to emails. Nick Salter was even more scathing, giving the company 1 star and describing his purchase as "the biggest mistake of my life". He criticized the negative quality and professionalism of the company.
Lack of Accountability and Unresponsive Communication
Both reviewers felt that the company was unresponsive to their concerns, with Zach Smith complaining that the company was trying to wriggle out of fixing his snagging issues by claiming they were outside of the warranty period. Nick Salter also mentioned the lack of accountability, stating that the company did not take responsibility for the poor quality of their homes.
No Redress for Homebuyers
The reviews suggest that homebuyers have little redress if they experience problems with their new homes. Both reviewers felt that they were left high and dry, with no one to turn to for help.
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