Transforming spaces, one tile at a time
At SGM Windows, we are proud to be a leading manufacturer and supplier of high-quality windows, doors, and conservatories. As an independently owned company, we have the freedom to choose the products we manufacture to best suit our customers' requirements, and our own ethos. Based in Basildon, Essex, we operate from 25,000 sq ft of manufacturing and office space, and supply to double glazing retailers and building companies throughout the South East.
Established in 2004, our business has successfully grown without compromising our core values. We are committed to manufacturing and supplying high-quality windows, doors, and conservatories in PVCu and aluminium. We work closely with our chosen suppliers to ensure our products are innovative, energy-efficient, secure, and reliable.
Our Services
We offer a wide range of products, including PVCu windows and doors, PVCu bi-fold doors, PVCu patio doors, composite doors, aluminium windows, doors, and patios, aluminium bi-fold doors, and conservatories. Our PVCu windows are designed to be functional and elegant, with a focus on energy efficiency and security. We also offer a range of stylish and secure aluminium bi-folding doors that can be customized to suit individual requirements.
Our conservatories are designed to be robust, durable, and long-lasting, with a range of styles to suit every property. We use state-of-the-art design software to ensure that each conservatory is designed to perfection. We are committed to providing our customers with the best products and services, and we pride ourselves on our attention to detail and dedication to excellence.
Our Commitment
At SGM Windows, we are committed to providing our customers with the highest level of service and support. We believe in building long-term relationships with our customers, and we strive to exceed their expectations in every way. Our team is dedicated to providing expert advice and guidance throughout the entire process, from design to installation.
Why Choose Us
Choosing SGM Windows means choosing a company that is dedicated to providing the highest-quality products and services. We are committed to innovation, energy efficiency, security, and reliability, and we pride ourselves on our attention to detail and dedication to excellence. Whether you're a double glazing retailer, building company, or homeowner, we have the products and expertise to meet your needs.
Overall Experience with SGM Windows
Disappointing Experience
The majority of reviewers expressed disappointment with their experience with SGM Windows. One reviewer, David Warner, had a particularly bad experience with the company, citing issues with the quality of the glass panes and Austrian bars in his double-glazed windows. He experienced multiple issues, including fingerprints on the glass, detaching Austrian bars, and a lack of quality control.
Quality Issues
Several reviewers mentioned quality issues with their windows, including scratches, marks, and poor joins. James Harden's review was particularly scathing, describing the windows as "shockingly bad" with scratches, marks, and poor construction.
Poor Customer Service
Many reviewers expressed frustration with the customer service they received from SGM Windows. David Warner mentioned the time it took for the company to respond to his requests for replacements, while James Harden complained about the lack of communication and updates from the company.
Positive Experiences
However, not all reviewers had a negative experience with SGM Windows. Michelle Wilson and Grace Bottomley both gave the company 5-star reviews, praising their customer service and professionalism.
