Transform Your Space with Our Expert Flooring Solutions
At Birmingham Carpet & Flooring Gallery Ltd, we take pride in being a family-run business with over 40 years of experience in the industry. Established in 2000 by Steve Clifford-Roe, our company has built a reputation for quality and excellence in carpet, vinyl, and wood flooring solutions. Operating out of Kings Heath, West Midlands, we offer a comprehensive range of services for both domestic and commercial clients.
Our Services
We are an expert carpet, vinyl, and wood flooring company that guarantees all the work we do. Our services include carpet fitting, wood and laminate flooring, vinyl flooring, and floor preparation. We undertake all aspects of domestic and contract situations, including floor preparation, uplift of old materials, and assistance with heavy furniture. Our team of skilled professionals ensures a fault-free installation, and all our work is fully guaranteed.
Our Products
We offer an extensive range of products from world-wide manufacturers. Our carpet collection features high-quality wool, natural, and durable options with rich colours to suit any style. Our vinyl flooring range includes authentic reproductions of wood, stone, and ceramic designs, offering durability, ease of installation, and low maintenance. Our wood flooring selection boasts a wide range of finishes, widths, lengths, and thicknesses, including traditional herringbone designs.
Why Choose Us
With over 40 years of experience, we have built a reputation for quality, reliability, and excellent customer service. Our team is dedicated to helping you make the best choice for your flooring needs. We provide a personalized service, ensuring that every installation meets our high standards of quality and craftsmanship. Our commitment to excellence has earned us a loyal client base, and we look forward to serving you.
Excellent Customer Service and Quality Products
The Birmingham Carpet and Floor Gallery has received praise for their expert help and advice in providing bespoke carpet fittings. The owners, Steve and Sue, have been commended for their professionalism, offering samples and recommendations tailored to individual needs. The installation process has been described as superb, with attention to detail and high-quality finishes.
Customer Experiences
Some customers have reported poor experiences, including missed appointments, lack of communication, and unfulfilled promises. One customer was left frustrated after being told they would receive a quote, but never received one. Another customer expressed disappointment after being stood up for a quotation visit, with no apologies or explanation.
Wide Range of Products and Services
The gallery offers a wide range of products, including carpets, tiles, vinyls, and more. Customers have praised the variety of options and the friendly, family-run business atmosphere. The staff is willing to go the extra mile, providing excellent customer service and ensuring customer satisfaction.
Professional Installation and Finishing
The installation process has been praised for its professionalism and attention to detail. The finishing touches, such as solid brass edging, have been commended for their quality. Customers have expressed satisfaction with the final results, praising the excellent workmanship and professionalism of the team.
