Our Vision
MKM Building Supplies is a leading independent builders' merchant in the UK, founded on the premise of empowering local builders, contractors, and DIYers with quality building materials and exceptional service. We are driven by a passion to provide our customers with value, convenience, and expert advice to support their projects from start to finish.
Who We Are
Our business is centered around our branches, which are staffed by experienced and dedicated trade professionals. We take pride in fostering strong relationships with our local communities and offering a personalised, face-to-face service. No call centres, automated systems, or chat bots - just honest and helpful advice from our friendly staff.
What We Offer
MKM provides a comprehensive range of high-quality building materials, tools, and services across various sectors, including:
Building Materials
- Bricks & Blocks
- Roofing Materials
- Joinery & Doors
- Insulation & Membranes
- Drainage & Waterproofing
Tools & Equipment
- Power Tools
- Hand Tools
- Workwear & Safety Equipment
- Personal Protective Equipment (PPE)
Services
- FREE Kitchen & Bathroom Design
- Project Planning & Consultation
- Tool Hire & Equipment Rental
- Sustainability & Environmental Solutions
What Sets Us Apart
We are committed to:
- Local Expertise: Our branch teams have in-depth knowledge of local regulations and suppliers, ensuring you get the best advice and materials.
- Exceptional Customer Service: We are passionate about providing a seamless and enjoyable shopping experience for every customer.
- Quality Products: We only stock reputable brands and materials that meet the highest standards.
- Competitive Prices: We offer competitive pricing, with regular discounts and promotions.
Our Commitment
MKM is dedicated to supporting our local communities and promoting sustainable building practices. We are committed to:
- Contributing to environmental sustainability through responsible sourcing and recycling initiatives.
- Supporting local businesses and initiatives.
- Providing opportunities for training and development.
Join us on our journey to be the leading supplier of building materials and services in the UK!
Experience with the Company
The majority of customers have expressed dissatisfaction with their experience with the company. Several reviewers have mentioned poor customer service, with issues ranging from being ignored to being blamed for the company's mistakes.
Issues with Orders and Fittings
There have been problems with orders, including incorrect items being delivered and a lack of communication from the company. In some cases, customers have been left to deal with the consequences of these mistakes, including water damage and the need for additional repairs.
Communication and Customer Service
Communication has been a major issue, with customers feeling ignored or dismissed when they try to raise concerns. The company has been accused of being unhelpful and unresponsive, with some customers feeling that they are not taken seriously.
Design and Quality of Products
While some customers have been pleased with the design service and quality of products, others have experienced issues with faulty or incorrect items. There have also been complaints about the cost of the products and services offered by the company.
Positive Experiences
However, some customers have had positive experiences with the company, praising the design service, quality of products, and helpfulness of staff.
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