Partnering for a brighter future
At Laser Electrical, we're a team of experts dedicated to providing reliable and competitive electrical contracting services to residential, commercial, education, and public sector clients throughout London and the South East. As part of the 50m Laser Group, we're a 100% employee-owned business with a strong partnership approach, breadth of skill, and cost-effective services.
Our Expertise
Our team of over 150 experts, based in Chelmsford, Essex, has a proven track record of delivering high-quality electrical services to a range of clients. From electrical vehicle charging solutions to residential and commercial projects, we're committed to providing exceptional customer service that wins awards and makes our employees proud. Our expertise includes:
- Electrical Vehicle Charging Solutions
- Residential Projects
- Commercial Projects
- Education Sector Projects
- Public Sector Projects
Our Mission and Vision
Our mission is to be a strategic partner offering sustainable solutions at the right price. Our vision is to provide exceptional customer service that wins our customers' awards and makes our employees proud. We're committed to building on our successes, embracing new technologies, and delivering improved performance, safety, and sustainability best practices.
Our Philosophy
As a 100% employee-owned business, partnership runs through all that we do. Everyone has a say, and solutions are found together. The main benefit for you, alongside our inclusive culture, is that we're able to attract and retain the best talent, which we like to think is reflected in our amazing client portfolio.
Services and Quality
The services provided by Laser have received mixed reviews. Nick Reeves had a negative experience, stating that the company was an "absolute shambles" and had poor quality workmanship. On the other hand, Panel Living Ltd praised the company's services, citing punctuality, quality, professionalism, and value.
Reliability and Responsibility
Some reviewers have expressed concerns about the reliability and responsibility of Laser's staff. Sam Taylor had a frustrating experience, where an electrician fixed a faulty dimmer switch with electrical tape, only to have the issue persist. When a second electrician was sent, he became aggressive when Sam Taylor asked to test the switch.
Customer Service
The customer service provided by Laser has received a negative review from Sam Taylor, who reported being refused help by the customer service manager. However, Panel Living Ltd and Neville A. Brown praised the professionalism and reliability of the company's staff.
Overall Experience
While some reviewers have had positive experiences with Laser, others have reported negative encounters. Steve Archer praised the company's excellent value and selection of ales, while Nick Reeves and Sam Taylor had poor experiences with the company's electrical work. Katie Harrison had an amazing experience with the company, finding them friendly and professional.
