Transforming the way you do housework
Welcome to Housekeep, the revolutionary platform that is transforming the way people manage their household chores. Gone are the days of stressing over finding a reliable, high-quality cleaner. With Housekeep, we take the hassle out of cleaning by providing a seamless, user-friendly experience that connects you with the best local cleaners in your area.
Our mission is to provide an exceptional cleaning service that not only meets but exceeds your expectations. We believe that a clean home is the foundation of a happy, stress-free life, and we are dedicated to helping you achieve that.
Our Services
At Housekeep, we offer a comprehensive range of cleaning services that cater to your unique needs. Whether you require regular home cleaning, one-off cleaning, or commercial cleaning, we have you covered. Our services include:
- *Home Cleaning*: Our home cleaning service is designed to take the burden of household chores off your shoulders. We understand that keeping up with cleaning can be time-consuming and overwhelming, which is why we offer a flexible, customisable service that can be scheduled at your convenience.
- *One-off Cleaning*: Whether you're moving into a new home, preparing for a special event, or just need a thorough clean, our one-off cleaning service is the perfect solution. Our team of experienced cleaners will leave your home sparkling clean, giving you peace of mind.
- *Commercial Cleaning*: Keeping your workplace clean and tidy is crucial for the health and productivity of your employees. Our commercial cleaning service is tailored to meet the specific needs of your business, ensuring a clean and safe environment for everyone.
In addition to our core cleaning services, we also offer a variety of additional tasks, including oven cleaning, laundry, ironing, and dish washing. Our goal is to provide a comprehensive solution that covers all your household needs.
How We Operate
We've designed our platform to be as user-friendly and seamless as possible. To get started, simply enter your postcode and we'll pair you with the best local cleaner in your area. From there, you can customise and schedule your clean to fit your needs, manage everything online, and enjoy the convenience of cashless payment.
Our team of experienced, vetted cleaners is dedicated to providing a 5-star service every time. We collect reviews and feedback from every clean to ensure that our cleaners maintain the highest standards of quality and reliability.
Why Choose Housekeep?
At Housekeep, we go above and beyond to make the whole process as seamless as possible, from your initial search to the completion of your clean. Our benefits include:
- *Smarter, Safer, Simpler Cleaning*: We've taken great care to design a platform that makes cleaning easier and more efficient. From our smart tech that matches you with the best local cleaner to our cashless payment system, we're dedicated to providing a hassle-free experience.
- *Experienced, Vetted Cleaners*: All of our cleaners have at least 6 months' experience in professional cleaning and ironing, and have undergone an 8-step background check. We collect reviews and feedback from every clean to ensure our cleaners maintain the highest standards of quality and reliability.
- *Consistent, Reliable Service*: We understand the importance of trust and consistency when it comes to cleaning your home. That's why we go above and beyond to provide a reliable, consistent service that you can count on.
- *300,000 5* Reviews*: With over 300,000 5-star reviews, you can trust that we are a company that delivers on our promises.
Quality of Cleaners
The majority of the reviews are highly critical of the cleaning services provided by Housekeep. Several reviewers reported botched jobs, with cleaners failing to complete tasks, using unacceptable techniques, and even stealing from their customers.
Customer Service
The customer service provided by Housekeep has also been criticized, with reviewers citing unresponsive and unhelpful staff. Several reviewers reported having to chase after the company for refunds and resolutions to issues, with some being met with dismissive responses.
Vetting and Testing of Cleaners
Several reviewers raised concerns about the vetting and testing of cleaners, with some reporting that cleaners were not adequately screened or trained. This has led to some cleaners providing subpar service, damaging property, and even stealing from customers.
Cancellation and Refunds
Reviewers have also criticized the company's cancellation and refund policies, with some being offered meager refunds or credits for poor service.
Overpriced Services
Some reviewers felt that the services provided by Housekeep were overpriced, considering the poor quality of service.

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