Service at the cutting edge
At M.A. Broughton Electrical Contractors LTD, we are proud to be one of the East Midlands leading electrical and building maintenance service providers. As a privately-owned and financed family business, we provide a personal approach to the management, operation, and delivery of our client's project requirements. Established in 1986 by Managing Director Mark Broughton, our company has a well-earned reputation within the construction industry as being a leading supplier of electrical installations to new build projects across the East & West Midlands, Lincolnshire, and South Yorkshire for some of the country's largest and best-known construction companies.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Our electrical installations division has a long history of providing quality electrical installations to some of the country's major construction companies and developers. Our Site Services division, set up in 2004, provides temporary power and lighting distribution systems to construction sites. Our Building Maintenance Services division offers a one-stop construction solution to the domestic, commercial, and industrial sectors, covering a wide variety of different projects. Our Utility Services division, as specialist contractors to the Utilities, Street Lighting, and Highway Maintenance industry, offers a diversified range of services. Additionally, we are committed to staying at the forefront of the renewable energy sector, continually updating our services to provide our clients with the best solutions for their energy needs.
Our Commitment
At M.A. Broughton Electrical Contractors LTD, we are dedicated to providing exceptional customer service, ensuring that our clients receive the highest level of satisfaction. We strive to continually excel in customer satisfaction, and our commitment to quality, safety, and innovation has earned us a solid reputation in the industry. Our team of highly trained and experienced professionals is dedicated to delivering projects on time, within budget, and to the highest standards of quality and safety.
Our Values
At M.A. Broughton Electrical Contractors LTD, we value our clients, our people, and our reputation. We believe in building long-term relationships with our clients, and our commitment to quality, safety, and innovation is reflected in our values. We invest heavily in training and development, ensuring that our team is equipped with the latest skills and knowledge to deliver exceptional results. Our state-of-the-art equipment and technology enable us to provide efficient and cost-effective solutions to our clients.
Overall Experience
The reviews provide a mixed assessment of M.A. Broughton's services. While some customers praise the company's professionalism, efficiency, and friendly staff, others express dissatisfaction with their experiences.
Positive Experiences
Several reviewers praise the company's efficient and friendly staff, citing their professionalism and helpfulness. Many customers express satisfaction with the work done by specific electricians, such as Lee Whitten and Jamie. The company's reliability and trustworthiness are also highlighted by some reviewers.
Negative Experiences
On the other hand, some reviewers express frustration and disappointment with their experiences. One customer complains about poor customer service, incompetent staff, and a lengthy delay in resolving an issue with their boiler. Another customer criticizes the company for charging them for a simple task that they believe they should be able to do themselves.
Customer Service
Some reviewers praise the company's customer service, citing their responsiveness and professionalism. However, one reviewer expresses disappointment with the company's response to their issue, citing unprofessional behavior and a lack of resolution.