Transforming Spaces, One Floor at a Time
Welcome to KD Hawes Flooring, your one-stop-shop for all your floor covering needs. Established since 1968, we have been providing top-quality flooring solutions to our customers in Luton and surrounding areas. Our commitment to excellence, quality, and customer satisfaction has made us one of the leading flooring retailers in the region.
Our Services
At KD Hawes Flooring, we offer a comprehensive range of flooring services designed to meet the diverse needs of our customers. We supply and install a vast array of floor coverings, including carpets, luxury vinyl tiles, laminate, engineered and solid wood flooring, safety flooring, and commercial flooring. Our team of experienced professionals will guide you through the entire process, from free advice and no-obligation estimates to installation and after-care.
Our Showroom
Our spacious 2000sq ft showroom is a treasure trove of flooring samples from all the major brands. You can browse through our extensive collection, touch, and feel the various textures, and get a sense of how they would look in your home or office. Our knowledgeable staff will be happy to assist you in finding the perfect floor covering that suits your taste, budget, and lifestyle.
Why Choose Us
At KD Hawes Flooring, we pride ourselves on our commitment to quality, service, and value. We believe that every customer deserves exceptional service, and that's why we offer free estimates, discounted prices on all brands, lifetime installation guarantee, and fast turnaround times. Our fully qualified fitters will ensure that your flooring is installed to perfection, giving you total peace of mind.
Our Mission
At KD Hawes Flooring, our mission is to provide exceptional flooring solutions that exceed our customers' expectations. We strive to build long-term relationships with our customers, based on trust, quality, and value. We believe that everyone deserves a beautiful, comfortable, and safe living or working space, and that's why we work tirelessly to deliver the best flooring solutions in the region.
First Impressions and Quality of Service
The reviews start off on a positive note, with several customers expressing their satisfaction with the service they received from 1to1 Flooring, KDHawes, and their respective teams. Customers praise the friendly and professional approach of the staff, who handled the installation process with care and attention to detail. One customer, Edik Lazarenko, specifically mentions Colin and his team, who installed the carpet and flooring in his kitchen within three days, thanking them for an "amazing" job.
Disappointments and Unreasonable Expectations
However, not all customers have had a positive experience. Tom M., for example, was upset with 1to1 Flooring's inflexible approach after he pointed out that the installation instructions from the manufacturer of the flooring require specific adhesives, which the company refused to refund. Josephs Scouts, on the other hand, were misquoted by the company and were unable to have their flooring fitted in time for an opening event, resulting in cancellation and refund.
Fitters and Quality of Work
Many customers commend the work of the fitters, praising their attention to detail, professionalism, and courteous manner. Kate Saunders, for example, is absolutely delighted with the carpets and stairs installed by Scott, who she describes as "amazing". Clo Apples and Raj Tailor also praise their fitters, Richard and the team respectively, for their exceptional work and professionalism. Conversely, Ravi Kothari had a poor experience with the company, complaining that the poor service and lack of accountability demand a much lower rating.
Price and Value for Money
Some customers appreciated the reasonable prices offered by these companies. Ym, for example, was impressed with the total quote of 7777 for their 5-bedroom house, which was much lower than what main retail companies were charging. Tracy Gordon also remarks on the great value for money they received.
