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At RTM Plumbing & Heating, we pride ourselves on being one of Perth's most trusted plumbing and heating engineers. Our team of highly skilled, friendly, and professional plumbers, heating engineers, and builders are dedicated to providing exceptional services to our customers.
Our Services
We offer a wide range of services, including plumbing, heating, bathroom installations, mobility showers, and building services. Our plumbing services cover all aspects of work, from repairing a tap or toilet to fitting a new shower or a full new bathroom or shower room installation. Our heating services include central heating installation and repairs, boiler servicing and repair, Landlord Gas Safety Certification, underfloor heating installation, and oil tank replacements.
Our bathroom installation team specialises in fitting a variety of bathrooms, advising on the most appropriate bathroom suite for your home and budget, addressing practical issues such as low water pressure or pipework problems, and providing qualified electricians for any electrical adjustments needed. We also specialise in the installation of level access and wet floor shower room suites to suit any budget.
In addition to our plumbing and heating services, we also provide a variety of building services, including joiners, electricians, plasterers, and decorators, making us a one-stop-shop for any of your home repair or restoration requirements. All of our tradesmen are fully qualified, and our work is fully guaranteed, giving you complete peace of mind at all times.
Our Team
Our team is led by Ross MacDougall, Tracy MacDougall, Lynsey Hood, Neil MacDougall, Grant Malcolm, Steven Murray, Mark Baxter, Kyle Malcolm, Douglas MacDougall, and Millie, our office mascot. We are committed to providing exceptional services, and our friendly and professional team is always happy to help with any plumbing, heating, or building needs you may have.
Our Mission
At RTM Plumbing & Heating, our mission is to provide exceptional services to our customers, ensuring that they are completely satisfied with the work we do. We strive to build long-term relationships with our customers, and our team is dedicated to providing a high-quality service that exceeds our customers' expectations.
Overview of Reviews
The reviews of RTM Plumbing Services are overwhelmingly positive, with the majority of customers expressing satisfaction with the company's services.
Positive Experiences
Many reviewers praised the company's prompt and efficient service, friendly and helpful staff, and high-quality workmanship. Several customers mentioned that they would not hesitate to recommend RTM Plumbing Services to others.
Positive Comments on Specific Aspects
- Prompt and Efficient Service: Several reviewers praised the company's prompt and efficient service, with one customer mentioning that the plumber undertook the repair quickly.
- Friendly and Helpful Staff: Many reviewers praised the friendly and helpful attitude of the staff, with one customer mentioning that the plumber was "very pleasant" and "helpful".
- High-Quality Workmanship: Several reviewers praised the high-quality workmanship of RTM Plumbing Services, with one customer mentioning that the team did a "fantastic job" and another mentioning that the work was of "high quality".
Negative Experiences
However, there were a few negative reviews, with two customers expressing dissatisfaction with their experiences.
Negative Comments on Specific Aspects
- Poor Service: One customer mentioned that they had a bad experience with the company's workers, feeling "worthless and depressed" in their own home.
- Subpar Workmanship: Another customer mentioned that the piping was a "mess" and that the plug on the sink did not work properly.
