Supplying Excellence in Metal Goods and Services
Overview
Avonstar Trading has proudly served a diverse range of customers for over 40 years, providing high-quality metal goods and services across various sectors. Situated in Birmingham, the heart of manufacturing, we boast a team of skilled craftsmen dedicated to delivering exceptional products and solutions.
Our Expertise
Our expertise spans across a diverse portfolio of industries, including:
- Security: We offer a comprehensive range of security solutions, including patio door security locks and high-quality metal security accessories.
- Kitchen: From appliances and storage solutions to kitchen hardware and construction materials, we provide a diverse selection of kitchen-related products.
- Mobility: Understanding the importance of accessibility, we offer a wide variety of mobility aids to meet diverse needs.
- Construction & Fabrications: From metal fabrication services to quality metal goods, we cater to the construction and healthcare industries, among others.
Quality & Innovation
At Avonstar Trading, we prioritize quality and innovation. We only source materials from trusted suppliers and employ skilled craftsmen to ensure meticulous workmanship. Our commitment to innovation allows us to consistently introduce new and improved products to the market.
Customer Focus
Customer satisfaction is at the heart of our business. We value open communication, transparency, and personalized solutions. Our dedicated team is always ready to address your inquiries promptly and efficiently.
Our Values
Our core values guide us in everything we do:
- Integrity: We conduct ourselves with honesty and transparency in all our interactions.
- Quality: We strive to deliver superior products and services that exceed expectations.
- Innovation: We embrace new ideas and technologies to enhance our offerings and meet evolving customer needs.
- Customer Focus: We prioritize client satisfaction and maintain open communication throughout the process.
- Sustainability: We embrace responsible practices to minimize our environmental impact.
Manufacturing Quality and Durability Issues
Some reviewers experienced issues with the manufacturing quality and durability of the products. Amazon Man reported that the handrail on his doorstep ramp got stuck in the hole after 9 days on a campsite holiday with rain, and that the retaining screws were small and hard to unscrew. This suggests that the product may not be suitable for outdoor or wet environments.
Exceptional Service and Products
The majority of reviewers were extremely satisfied with their purchases, praising the excellent service, delivery, and quality of the products. Val, Laurene Reid, James Sherrington, Daniel Booth, Susan Spence, Rachel Reeves, Varis Gudritis, Michael Kelly, and Mar W. all gave the company 5-star ratings and highlights the importance of prompt delivery, helpful customer service, and high-quality products.
Variety of Products and Customization Options
The reviews highlight the company's range of products, including doorstep ramps, security lock bars, stainless steel panels, and spice racks, as well as their ability to offer customization options, such as custom-sized stainless steel kitchen shelf liners and 3-tier caravan steps.
