Helping You Create The Home You Deserve
At H2 Property Services, we pride ourselves on being a family-run business with a reputation for providing exceptional services to our customers across London. With over 19 years of experience, we have established ourselves as one of the leading companies for plumbing, electrics, gas and central heating in the capital.
Our Expertise
Our team of qualified plumbers, electricians, gas safe registered engineers, and central heating engineers have vast experience in their respective trades. We understand the importance of providing swift and efficient solutions to our clients, whether it's an emergency repair or a new installation. Our specialists are dedicated to delivering the highest standards of workmanship and customer service.
Our Services
We offer a wide range of services to cater to the needs of private residents, landlords, property managers, and businesses across London. Our services include:
- Plumbing: From leak detection and repair to installation of new pipes and fixtures, our experienced plumbers are always available to help.
- Electrics: Our electricians can test and repair electrical systems, install new lighting and sockets, and ensure that your electrics are safe and efficient.
- Gas: Our gas safe registered engineers are experts in boiler installation, repair, and maintenance, as well as gas leak detection and remediation.
- Central Heating: Our engineers can install, repair, and maintain central heating systems, including boiler servicing, powerflushing, and landlord certification.
- Ev Charging: We offer EV charging point installations, testing, and maintenance services to support London's transition to sustainable transportation.
Our Commitment
At H2 Property Services, we are committed to providing a seamless customer experience. Our friendly office team is always available to assist with enquiries, provide written quotations, and liaise with you throughout the process. We also endeavour to maintain a strong relationship with our customers by delivering exceptional quality of work and customer service.
Testimonials
Don't just take our word for it! Check out what our customers have to say about their experience with us.
Unsatisfactory Experiences
Several reviewers expressed disappointment with H2 Property Services' performance, highlighting issues with communication, workmanship, and customer service. One reviewer, Retha Van Der Schyf, experienced unwanted and unnecessary permanent fixtures being installed at her property without her consent, leading to unsightly and repairable damage. Another reviewer, Cat, had issues with a delayed and unfinished job, with the engineer starting and stopping the work mid-project.
Inadequate Customer Service
Reviewers have criticized the company's customer service, with some reporting difficulties in getting issues resolved and receiving adequate communication. For instance, Retha Van Der Schyf was met with defence and a proposal to remove the fixtures, but no apology or offer to restore her property. Similarly, Tim H. was left without heating after the engineer switched off all radiators without informing them, and the company failed to respond promptly to his concerns.
Inconsistencies in Work
Several reviewers mentioned issues with the quality of work, such as parts being delivered with the wrong number of outlets and engineers causing more problems than they solved. In one instance, an engineer left mid-job to retrieve a part, and the colleague missed a crucial note on the job, leading to further delays.
Positive Experiences
However, there were some positive reviews, with several reviewers praising the company's efficient and high-quality work. For instance, Rhea Warren appreciated the quick resolution of her blocked shower issue, and Alex Mack was pleased with the new boiler installed in his rented property.
