Transforming your living space, one window at a time.
Hawthorns Windows is a family-run company established in 1989 in Newcastle, with a reputation for perfection in designing and installing high-quality, bespoke conservatories, orangeries, windows, and doors throughout Newcastle, Northumberland, and the North East of England. From the outset, our aim has always been customer satisfaction, which we achieve by giving a highly professional yet personal service without any high-pressure sales tactics.
Our Services
We offer a wide range of services, including the design and installation of modern, energy-efficient, secure windows that never compromise on character or appearance. Our entrance doors are designed to enhance your home, and our bespoke bi-fold, French, and sliding patio doors are designed to seamlessly connect indoor and outdoor spaces. We also create stunning orangeries that transform your living space, and conservatories that add an extra dimension to your home. Additionally, our warm roof and sunrooms are designed to be enjoyed all year round.
Our Approach
At Hawthorns Windows, we understand that any change to the appearance of your home is a big decision, and choosing the right company to carry out any work on your windows, doors, or conservatories is vitally important. That's why we prioritize quality and customer service, ensuring that our customers have the confidence of knowing that they are dealing with an established and experienced installer based in the North East. Our experienced team is there to help from initial enquiry through to completion, ensuring that customers receive the same high standard of service.
Our Commitment
We are committed to providing our customers with the best quality glazing products available, designed and engineered to the very highest standards of quality, security, reliability, and energy efficiency. We also offer a 10-year insurance-backed guarantee for your peace of mind. We are a Fensa registered company and work hand-in-hand with our customers to ensure that all their planning needs are met.
Overall Experience
The reviews of Hawthorn Windows Ltd are overwhelmingly positive, with several customers giving the company a perfect 5-star rating. The majority of reviewers praise the company's excellent service, professional installation, and high-quality products. Some customers also mention the friendly and helpful nature of the staff, from the initial sales contact to the installation team.
Product Quality and Installation
Many reviewers are thrilled with the quality of the products provided by Hawthorn Windows Ltd. Several customers mention the excellent glazing, and the new acoustic glass installed in a home office has made a significant difference in reducing road noise. Some customers also report that their new windows and doors have been trouble-free over the years, with minimal maintenance required.
Customer Service
The company's customer service has been praised by several reviewers. One customer was impressed with the after-sales service, which rectified a small issue with a window hinge. Another customer was delighted with the installation team, who left the house spotless and made the process extremely easy.
Value for Money
A few reviewers mention that Hawthorn Windows Ltd offers good value for money, with good workmanship and competitive prices.
Areas for Improvement
One reviewer was less impressed with the company's service, citing issues with French doors that have been leaking over time. Another reviewer felt that the company took too much time to resolve the issue.
