Create Your Dream Bathroom with Us
At West One Bathrooms, we pride ourselves on being a family-run business that has been delivering exceptional bathroom design and installation services for over 40 years. Our commitment to excellence is reflected in our award-winning showrooms, where our team of experts provides exceptional guidance and support to clients seeking the finest bathroom solutions.
Our Story
Since 1978, we have built a reputation for delivering tailored sales services to our clients, offering an unparalleled selection of products paired with exceptional advice and guidance. Our experience in the industry allows us to provide outstanding guidance and sourcing for the most beautiful bathrooms worldwide. As a third-generation family-run business, we take pride in our heritage and continue to innovate and evolve to meet the changing needs of our clients.
Our Services
West One Bathrooms offers a comprehensive range of services designed to cater to the unique needs of our clients. Our team of experts provides exceptional design guidance, working closely with clients to understand their vision and requirements. We offer a bespoke design service, tailored to suit individual tastes and budgets, ensuring that every bathroom is a reflection of the client's style and personality.
Our team of designers and technicians work together to create a seamless and efficient design process, from concept to completion. We understand the importance of balancing aesthetics with practicality, ensuring that every bathroom is both beautiful and functional. Our designers are experts in creating bespoke bathroom solutions that meet the specific needs of our clients, whether it's a luxurious wet room or a compact en-suite.
Our Expertise
With over 40 years of experience in the industry, we have earned a reputation for delivering exceptional bathroom solutions. Our team of experts has a deep understanding of the latest trends and technologies, ensuring that our clients receive the most innovative and effective solutions for their bathroom needs.
Our Values
At West One Bathrooms, we believe in delivering exceptional service, tailored to meet the unique needs of our clients. We are committed to providing the finest bathroom solutions, combining style, functionality, and innovation to create spaces that exceed our clients' expectations. Our team of experts is dedicated to delivering exceptional customer service, ensuring that every client receives a personalized experience that meets their unique needs and budget.
Customer Experience
The reviews highlight a mixed bag of experiences with West One, with one customer expressing disappointment and frustration, while another had a positive encounter.
Communication and Urgency
The negative review highlights a lack of urgency from the team, which led to a wasted visit to the warehouse. The customer felt that there was no sense of urgency to resolve the issue, and no gesture of goodwill was offered. This suggests that the company may need to improve its communication and problem-solving skills.
Customer Service
On the other hand, the positive review praises the excellent customer service provided by Jon Pigeon and his team. The customer appreciated the honest and helpful approach, which led to a successful installation of three bathrooms without any issues.
