Transforming spaces with innovative aluminium solutions
Our company is a leading supplier of high-quality heating, plumbing, and bathroom products and services throughout the region. Established with the vision of providing reliable solutions to all your home comfort needs, we prioritize customer satisfaction and deliver exceptional value.
Unwavering Expertise and Experience
Our team comprises highly skilled and experienced professionals who are masters in their respective fields. With extensive knowledge in plumbing, heating, and bathroom installations, repairs, and maintenance, we are equipped to handle projects of all sizes and complexities. Our engineers stay up-to-date with the latest industry trends and advancements to deliver efficient and innovative solutions.
Comprehensive Range of Products and Services
Our portfolio encompasses a comprehensive range of products and services to meet every heating, plumbing, and bathroom need. We offer:
- Heating Solutions: Boilers, central heating packs, underfloor heating systems, and renewable energy solutions like heat pumps.
- Plumbing Services: Installation, repair, and maintenance of all plumbing systems, including boilers, faucets, showers, toilets, and pipes.
- Bathroom Solutions: Complete bathroom renovation packages, faucets, showers, bathtubs, toilets, and accessories.
Customer-Centric Approach
We believe in building strong relationships with our customers. Our dedicated customer service team is available to answer your questions and address your concerns promptly. We prioritize communication and transparency throughout the process, ensuring you are fully informed and involved in every step.
Quality and Reliability
Our commitment to quality is unwavering. We only source premium products from trusted manufacturers and adhere to the highest industry standards. Our workmanship is meticulous, and we guarantee the highest quality and reliability in every project we undertake.
Passion for Innovation and Sustainability
We are passionate about innovation and sustainability within the industry. We actively seek ways to enhance energy efficiency, reduce environmental impact, and implement cutting-edge technologies to improve home comfort and sustainability.
Poor Delivery Experience
Several customers have had poor experiences with the company's delivery service. One customer, Marina Bell, paid 28 for delivery and was dismayed when the delivery man did not even take the boiler into the flat, despite its heavy weight of 50-60 kg. The customer's mother had to carry the boiler from the lift to their flat alone, which was felt to be unacceptable.
Excellent Service
On the other hand, several customers have had overwhelmingly positive experiences with the company. Peter Roberts mentioned that the company had excellent competitive prices, next-day delivery, and went the extra mile to repair his heating the next day. Gary Mann, a long-time customer, praised the staff's dedication to understanding customers' needs and coming up with solutions. Sean Cullen found the staff to be friendly and knowledgeable, with no waiting time. Dov Skipper thanked Matt from TDL Online for his advice and appreciated the company's quick delivery and low prices.
Quality Products
Charlie Richmond was generally satisfied with the company's online sales and products, which were of good quality and delivered promptly and responsibly. However, he noted that the free immersion heaters provided with copper cylinders were of basic quality and not suitable for all water types.
