Expert Facilities Management solutions for a better tomorrow
Our Story
At Artic, we're a leading provider of technical and engineering solutions across Mechanical, Electrical, and Hard FM Plant. With a rich history dating back to 1998, we've established ourselves as a trusted partner for numerous clients across London and the Home Counties.
Our Approach
We take pride in offering a tailor-made approach to every client we serve. Our commitment to quality is reflected in our ISO 9001:2015 accreditation, ensuring the highest standards of service delivery. Our team of 140+ directly employed engineers are fully trained in their respective fields, with the expertise to diagnose equipment faults, implement remedial repairs, and provide unparalleled support.
Services
From commercial offices to higher education institutions, healthcare facilities, and high-end commercial properties, we cater to a diverse range of clients. Our comprehensive services include:
- Facilities Management
- Energy Management
- Plant Maintenance
- Mechanical and Electrical Services
- HVAC Maintenance
- Hard FM Services
Our Strengths
Our unique strengths lie in our expert team, meticulous attention to detail, and commitment to compliance. We pride ourselves on delivering:
- 24/7/365 availability, ensuring immediate assistance in case of any breakdown or reactive callout
- Guaranteed quality of work, in line with our ISO 9001:2015 accreditation
- Fully trained and security-cleared engineers
- Proactive maintenance practices
What Our Clients Say
Read what our valued clients have to say about us:
"I would like to say a massive thanks to Rebecca, Alice, Ben, and Lee for all their support over the last couple of weeks with all the problems we have had. Their response has been fantastic - I couldn't wish for a better team."
Kings College London
"The discovery of asbestos during a project was handled quickly and professionally in the same way they approach all their projects."
Project Delivery Manager, Mitie
"Terry (superstar) has been very helpful over the last week. He popped into Lavington Street each morning to check the system. He made changes to see if we could right the wrong. He explains everything in a language that I understand."
Kings College London
"We were constantly worried about maintaining air quality and hygiene levels in our hospital, especially during busy periods. Artic stepped in and completely transformed our approach."
Mark Wilkins, Associate Director of Estates, Kings College Hospital NHS Foundation Trust
Overall Experience
The overall experience with Artic seems to be largely positive, with two 5-star reviews and one 4-star review.
Positive Feedback
Staff Performance
Many reviewers praised the staff at Artic, citing their helpfulness, niceness, and ease of working with them. Specific staff members, such as Emily Glenny, Joel Garcia, and Bonnia Passfield, were mentioned by name for their excellent service.
Company Performance
Artic as a company was also praised for its overall performance, with one reviewer stating that they would recommend the company to anyone.
Negative Feedback
Equipment and Safety
One reviewer expressed dissatisfaction with the company's provision of tools and equipment, stating that they do not provide correct tools for manual handling and that the equipment provided is often subpar or broken.
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